About this role
Job SummaryYou will serve as a Supervisory Recreation Fee Specialist with the National Park Service. This position is located in Arches National Park, in the Division of Interpretation, Education, and Visitor Services.
QualificationsAll qualifications must be met by the closing date of this announcement - 09/22/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as supervising a staff of subordinates and supervisors related to a fee collection operation, overseeing a fee collection operation, handling, tracking, and depositing money, selling entrance passes, issuing fee waivers for special use groups, programming or operating fee collection equipment such as cash registers, bill counters, credit card machines, and traffic counters, performing general administrative functions and providing customer service. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least three full years of progressively higher graduate level education or a Ph.D. or equivalent doctoral degree or LL. M if related. Education must be in a related field such as, business, finance, park and recreation management, business administration, or other closely related subjects. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. For example, 6 months of specialized experience (50% of the experience requirement) and 45 semester hours or 68 quarter hours of graduate level education (50% of the education requirement) may qualify for this position. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesMAJOR DUTIES: This position will provide support in overseeing the daily operations of complex fee collection program which includes entrance stations, campgrounds, central remit office, and traffic control operations. Staff reporting directly to the incumbent will include Recreation Fee Technicians, Lead Recreation Fee Technicians, and volunteer camp hosts. The position will analyze and evaluate the fee program operations and develop short and long-term plans for the fee program. The incumbent will lead collaborative recruitment efforts for all subordinate positions. The position is responsible for understanding and adhering to prescribed human resource policies during the recruitment process. The position will support fee program reviews to ensure that concepts outlined in RM-22 are being applied in daily fee collection operations. The incumbent will interpret visitor use trends and changing management goals to maximize efficiency of fee collection operations. The position will analyze and evaluate projects and proposals addressing cost of collection, facility investment, security, and visitor services. The position will oversee the operational management of the Interagency Pass Program and public reservation system processes and procedures. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. Headquarters offices for Arches are located in Moab, Utah. A town of approximately 6,000 residents sitting at a 4,000 foot elevation, Moab provides all basic amenities including doctors, dentists, hospital, schools (K-12), churches, and shopping. Park / Government housing may be available. For additional information about Arches National Park, please visit: Arches National Park (U.S. National Park Service).RequirementsMust be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. First time hires to the Federal government normally start at the step 1 rate. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You may be required to occasionally travel overnight away from home. You must obtain a government charge card for travel purposes. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period.