Customer Service Officer @ Employer

Jobs Chane CCC CTNM Customer Service Officer Botlek-duplicate Vast 40 uur Hbo - werk- en denkniveau Short description We are Chane. And we are exactly where we want to be: at the heart of the supply chain, in ports across Europe, ideally positioned to help our partners navigate an increasingly complex operational environment. Our customers require a proactive form of support to keep pace with the dynamics of global trade and production. A reliable partner for the storage of liquid bulk goods, capable of safeguarding this vital link in their supply chain and resolving logistical challenges as they arise. Where will you be working? As a Customer Services employee, you will be responsible on a daily basis for the administrative operational handling of orders and periodic reporting for our customers. You will maintain intensive contact with customers by phone and email regarding nominations, planning, and reports. For periodic operational reviews, you will visit the customer on-site. The Customer Services department plays a central role within the organization. You will regularly coordinate with colleagues from Planning, Customs, Operations, Commercial, HSEQ, and Technical departments. From time to time, you will be part of a standby duty. This is a week (or weekend) during which you will be available for customers and colleagues. Naturally, this will be compensated. We work in shifts within the departments to ensure that we are always reachable for our customers: morning, day, and afternoon shifts between 07:00 and 23:00. What will you do at Chane? As a CCC Officer, you will be responsible on a daily basis for the administrative operational processing of orders and periodic reporting for our customers. You will maintain intensive contact with customers by phone and email regarding nominations, planning, and reporting. For periodic operational reviews, you will regularly visit customers. In addition, you play an import...