About this role
Front office assistant Hof van Putten You are the first face As a Front Office Assistant, you are the very face of Hof van Putten. You are often the first and the last colleague our guests meet. With a warm welcome, a smile and personal attention, you ensure that every guest feels right at home. Whether it concerns a relaxing stay on the Veluwe, a business meeting or a festive occasion: thanks to you, the stay begins and ends with a positive experience. A warm welcome, a friendly chat and that little bit extra. As a Front Office Assistant, you are the first point of contact for our guests. Whether they are coming for a relaxing stay, a business meeting or a celebratory occasion: you ensure that everyone immediately feels at home. No day is the same. Together with your colleagues, you ensure that our guests can enjoy a welcoming and carefree stay. What are you going to do? Together with your colleagues, you are responsible for a welcoming reception and a smooth stay for our guests. Your duties include: - Receiving, checking in and checking out guests. - Answering phone calls and emails. - Processing reservations and administrative tasks. - Informing guests about the hotel and the local area. - Collaborating with colleagues from housekeeping, the restaurant and other departments. - Contributing to an optimal guest experience. Who are you? You are friendly, hospitable and enjoy working with people. Even during busy times, you keep a clear overview and stay calm. In addition: - Are you well-presented and a strong communicator?. - Do you like working together?. - Are you good with a computer?. - Are you available to work flexibly, including evenings and weekends?. - Do you have a command of the Dutch language? English and/or German is an advantage. Experience in a similar role is a bonus, but certainly not a requirement. We consider enthusiasm and a positive attitude to be at least as important. What do we offer you? At ...