About this role
IT Support Technician (On-Call) We are looking for an experienced IT Support Technician based in (Belgium) to join our team on an on-call basis. Key Responsibilities: * Provide onsite IT support and break/fix services * Troubleshoot hardware, software, and networking issues * Install, configure, and replace desktops, laptops, printers, and peripherals * Support end-user devices and operating systems * Escalate complex technical issues when required * Deliver excellent customer service while meeting SLA requirements Experience in onsite IT support or desktop support * Strong hardware and software troubleshooting skills * Knowledge of Windows operating systems and Microsoft Office * Basic networking knowledge (TCP/IP, LAN/WAN, Wi-Fi) * Excellent communication and problem-solving skills * Must be based in Belgium * Availability for on-call assignments