About this role
Essential Functions:
• Accountable to ensure safety and environmental leadership is always present on shift. Provides training, conducts audits, and implements associated corrective measures to ensure a safe working environment for all employees. Trains, develops and follows up with the shift supervisors such that all safe working practices and policies are followed and enforced. Follows up on all incidents to ensure initial investigations were properly completed on shift and gathers additional evidence if necessary to develop standards and create an environment where incidents are not repeated.
• Provide direction and leadership to the shift supervision to ensure the completion of the production schedule while achieving optimum performance from the production line. Ensure the shift teams are monitoring the proper KPIs in real time to anticipate and react to conditions which would lead to lower-than-expected performance.
• Carries out administrative duties to ensure that the correct manning levels to meet production requirements are maintained on all shifts and UKG records are maintained.
• Work closely with the other supervisors and managers within the plant to ensure the production goals of all departments are met, including manning movement within the production / warehouse team and optimization of maintenance.
• Provides support to the process engineers in all areas of process improvement and performance enhancement, including the continuous improvement meetings and planning meetings.
• Support and develop the shift supervision to use SOPs and structured methods to trouble shoot problems, change process variables to control and optimize the operation.
• Provide feedback to the process engineers to ensure SOPs reflect actual process needs and result in the most efficient work methods to achieve desired goals with a focus to eliminate waste and ineffective actions.
• Ensure the shift teams are trained on the use of the various diagnostic tools and basic defect identification so issues pertaining to quality and loss of product can be addressed timely.
• Champion the workforce to sustain and improve the standards of housekeeping, orderliness, and cleanliness through the establishment of routine, structured 5S activities, check sheets and rounds. Coordinate efforts to implement “Quick Kaizen” ideas generated by the various shifts.
• Ensure shift supervision is uniformly enforcing plant safety and work rules, following up immediately anytime a deviation is not addressed appropriately.
• Support and develop shift supervision toward applying the appropriate training for the hourly team they supervise, creating expectations, documentation, and training materials as needed.
• Collaborate with the process engineers to develop consistent and effective training plans, ensuring all shift operators and supervisors are proficient at the various jobs and can properly determine effective process adjustments to maintain production line performance.
• Constantly evaluate the training plans, work routines and procedures within the department to foster a culture of continual improvement, training supervision and engineers on equipment troubleshooting and intervention techniques.
• Cover shift supervisory vacancies as they may arise from time to time due to vacations, illness, etc.
• Ensure all actions undertaken comply with the collective bargaining agreement and maintain effective relationships with the employees' designated Union Representatives. Provide proper training and guidance to the shift supervision to follow the requirements of the CBA.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other managerial duties as assigned.
Salary Range: $80,952 - $101,186
Scope/Dimensions
• Incumbent is responsible for ensuring proper execution of the systems developed by the Process Engineers. This person has the freedom to organize the shift labor as necessary to achieve the performance goals for the site and must regularly audit the area, looking for gaps in actual results compared to the plan and identifying actions to correct.
Top 3 Competencies Needed for Success in the Role
• Passion for Excellence: takes personal responsibility and ownership for achieving results & objectives.
• Safety & Quality Focus: develops safety as a team value – recognizes and reinforces safe leadership behaviors and challenges unsafe behaviors.
• Empowers and Develops: empowers work teams to take ownership in achieving business objectives and delegates work to the appropriate level.
Qualifications Required:
• Minimum 3 years' experience successfully supervising people in a manufacturing environment.
• Bachelor's degree in business or technically related field or equivalent work experience.
• Demonstrated ability to prioritize and organize objectives and targets to meet deadlines.
• Computer and software proficiency – including strong knowledge of MS Office systems.
• Excellent communication & human relation skills. Also well-developed interpersonal skills, verbal and written communication skills and problem-solving skills. The ability to effectively interact with all levels.
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• Qualifications Desired:
• Advanced Problem-Solving Skills (Six Sigma).
• 3 years of experience training salaried personnel on equipment unfamiliar to yourself.
• 3 years of experience in float glass manufacturing.
• Six Sigma or other Lean Manufacturing Certification – Greenbelt or above.
• Experience with ACVD processes, the equipment, and how to troubleshoot this equipment.
Other Requirements:
• While performing the duties of this position, the associate frequently works around moving machines, chemicals, and high temperature in an industrial environment.
• The associate occasionally must travel by commercial means or private transport.
• The role may involve prolonged periods of standing and walking, often exceeding 8 hours per day.
• Candidates must be able to climb stairs, crouch, kneel, and maintain balance in various working environments.
• The position also requires the ability to lift and carry objects weighing up to 10 pounds, occasionally over 20 pounds.