About this role
Job summary
We are looking for an experienced, enthusiastic and well-organised Ward Administrator to join our team on a 19-bedded Acute Mental Health Ward. You will be required to work to a high standard of accuracy, demonstrate excellent organisational skills, and show initiative in planning and prioritising your own workload in a way that actively supports the smooth running of the ward.
This is a part-time job share opportunity, working Monday to Wednesday, alongside another Ward Administrator who works Thursday and Friday. Due to the nature of the role, this is an on-site position.
Working within a busy, fast paced and sometimes challenging inpatient environment, you will play a pivotal role in supporting ward based services at Langley Green Hospital. The ward office can at times be noisy, and the role requires resilience, flexibility, and the ability to manage competing priorities effectively.
Good IT skills are essential, including Outlook, Word, Excel and electronic patient record systems such as SystmOne (training will be provided), alongside strong communication and interpersonal skills to liaise effectively with the multidisciplinary team and handle telephone enquiries professionally and confidentially.
You may receive complex calls from patients, carers, and professionals, which must be managed appropriately, so a calm and professional telephone manner is essential.
You will receive ongoing support, supervision and training opportunities.
Main duties of the job
Act as first point of contact for the ward, managing reception duties, telephone calls, emails, and general enquiries Maintain accurate and up to date patient records on clinical systems such as SystmOne Undertake a range of administrative duties including scanning, filing, typing, photocopying, and document management Coordinate and schedule meetings, appointments, and ward related activities Support effective communication between clinical staff, patients, carers, and external agencies Order, receive, and monitor stock and supplies for the ward Support data entry, reporting, and information management requirements Ensure confidentiality is maintained in line with Trust policies and data protection requirements Provide flexible administrative support to the wider ward team as required
About us
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discount Free on site car park
Job description Job responsibilities
Please refer to the Job Description for further detailed information about the responsibilities, requirements, and expectations of this role.
Person Specification
Qualifications Essential
NVQ 3 or equivalent qualifications Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience Essential
Proven experience of a range of administrative procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of developing, managing and maintaining office information systems Experience of working as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sussex Partnership NHS Foundation Trust
Address Langley Green Hospital
Crawley
RH11 7EJ
United Kingdom
Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)