About this role
Job location: Malawi - Salima About the role: The Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity. Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters Customer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance Reporting : Prepare and submit regular and ad hoc reports on Stock holding - weekly Store management – System failures, Alarm performance, repairs, security issues etc Customer service – Customer complaints, warranty claims, 1st Screening reports etc. Products availability in the field Asset Management: Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities. Store Management: Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc. Regulatory Compliance: Track and update the headquarters on any changes in regulation that affect the store operations Sales Operations Assistance: Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ. Budgeting and Cost Tracking: Ensure all shop expenses are tracked and reported as directed. Any other tasks that may be assigned to you from time to time.