About this role
Support Recovery at a Critical Point as a Community Support Specialist – ERE Join a mission-driven team supporting individuals in crisis through Missouri’s Emergency Room Enhancement (ERE) program. As a Community Support Specialist, you’ll be the connection point between emergency care and long-term recovery, helping individuals stabilize, access services, and re-engage in their communities. This is a full-time, 40-hour-per-week position based at the Wentzville Behavioral Health Crisis Center (BHCC). This role does not include community outreach responsibilities. This role serves as the first point of contact for individuals seeking services at the Wentzville BHCC. Responsibilities include welcoming and engaging individuals upon arrival, assessing immediate needs, connecting them with appropriate services and resources available within the BHCC, and supporting their overall experience while onsite. The position also provides follow-up outreach by phone to ensure continued connection to recommended resources and support services. This Is a Great Opportunity for Someone Who: Wants to make an immediate, visible difference in the lives of individuals facing mental health and housing crises Thrives in fast-paced, hands-on environments where no two days look the same Values flexibility, autonomy, and the opportunity to walk alongside someone in their recovery journey Assisting individuals in accessing mental health, medical, financial, and housing services Providing direct support for essential needs like food, shelter, and clothing during times of crisis Coaching and training in independent living skills such as budgeting, transportation, and self-care Helping individuals navigate community resources for long-term support and stability Following up on appointments and assisting with forms, documentation, and applications Providing transportation when needed to support access to care and services