About this role
Job summary
An exciting opportunity has arisen for a highly motivated and experienced individual to join our existing secretarial team at Sandwell and West Birmingham NHS Trust. This will be working within the Urology Department based at Sandwell Health Campus.
The role will require strong communication skills and a knowledge of Cancer Pathways and RTT is desirable.
Within our Trust, all full time secretaries provide full secretarial support to 2 consultants and their junior doctors, while working together as a team.
Main duties of the job
As the Medical Secretary, you will manage the administrative processes associated with patient pathways and contribute to the overall effectiveness of clinical teams (this including patient experience, patient flow and waiting list management).
You will provide secretarial and administrative support to Consultants and clinical teams to support in the delivery of high quality co-ordinated and integrated care. This will including liaison with patients, carers, GP's and other service users.
You will book appointments for patients on cancer pathway within National Targets and will be responsible for raising any capacity issues with the Line Manager.
Robust knowledge of IT systems is required as well as an ability to work with multiple systems at the same time. Excellent typing speed and grammar is also desirable.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Job description Job responsibilities
Please see attached Job Description and Person Specification for full details of what this role entails
Person Specification
Experience Essential
Substantial secretarial experience within the NHS Knowledge of waiting list / patient management systems Knowledge of PAS systems and other relevant databases
Desirable
Cancer Services knowledge and/or experience Experience of managing 18 week RTT pathways
Qualifications Essential
GCSE English and Maths Grade C and above Excellent IT skills to include complex databases AMPSAR qualification or evidence of extensive knowledge of medical terminology RSA Typing Level 2 or equivalent
Desirable
NVQ3 in a relevant subject to the role i.e. Business Administration or willingness to work towards
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sandwell and West Birmingham NHS Trust
Address SWB NHS Trust
Sandwell Health Campus
Birmingham
B71 4HJ
United Kingdom
Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)