About this role
Job summary
The Healthcare Assistant (HCA) supports the nursing and clinical team to deliver safe, effective, and patient-centred care in general practice. The role focuses on routine clinical tasks, health checks, and prevention, helping patients to understand and manage their health. The HCA works as part of a multidisciplinary team alongside Practice Nurses, Advanced Practitioners, and GPs.
Main duties of the job Supporting Patient Care Health Checks and Prevention
Patient Education and Experience
Working as Part of a Team
Clinical Safety and Administration
About us
Formed in 2016, NCGPA is a vibrant GP federation supporting over 30 practices across Nottingham, serving more than 400,000 patients.
We champion collaboration, resilience, and innovation in general practice, sharing expertise and resources to help our teams thrive. From our city-centre hub, we run practices, support PCN teams, and deliver city-wide services.
Our mission is rooted in person-centred care, tackling health inequalities, and nurturing a sustainable workforce. With a caring ethos and ambitious vision, we're proud to support Nottingham's diverse communities and create a brighter future for primary care.
Find out further information by visiting our website https://www.ncgpa.org.uk/who-are-we/
Job description Job responsibilities
Carry out a range of clinical tasks, including: Blood pressure monitoring Height, weight, and BMI measurements Venepuncture (if trained) Urinalysis Prepare patients for consultations and clinics Support basic wound care and dressings Carry out NHS Health Checks (if trained) Support screening and recall programmes Communicate clearly with patients Support patients to understand simple health information Promote dignity, respect, and a positive patient experience Provide simple health advice, such as: Healthy lifestyle choices Smoking cessation support (within scope) Work closely with: Lead Nurse Practice Nurses GPs Other members of the health care team Support the smooth running of clinics Escalate concerns to a clinician when needed Maintain accurate patient records Follow infection prevention and control procedures Support stock control and equipment checks Work within agreed protocols and scope of practice The HCA role includes opportunities to:
Build clinical skills (e.g. phlebotomy, ECGs) Develop knowledge in long-term conditions health checks Progress into roles such as: Senior Healthcare Assistant This role suits someone who:
Enjoys working with patients Is organised and reliable Wants to develop clinical skills in a general practice setting Values teamwork and compassionate care
Person Specification
Qaulifications and Training and Knowledge Essential
Good standard of general education (for example GCSEs or equivalent, including English) Willingness to complete relevant training for the role Basic understanding of: Patient care and wellbeing Confidentiality and data protection Infection prevention and control
Desirable
Care Certificate (or willingness to complete) NVQ Level 2 or 3 in Health and Social Care (or equivalent) Training in phlebotomy, NHS Health Checks, or ECGs Awareness of general practice and long-term conditions
Experience and Clinical Skills Essential
Experience working with people in a care, health, or support role Experience working as part of a team Experience providing patient or customer-focused care Ability to carry out basic clinical tasks (or willingness to train), including: Blood pressure Height, weight, and BMI Urinalysis Ability to communicate clearly Maintain accurate records and use basic IT systems
Desirable
Experience working in general practice or primary care Experience carrying out clinical observations (e.g. blood pressure, BMI) Experience supporting health promotion or screening programmes Experience in long term condition reviews Competent in phlebotomy
Personal Attributes and Working Approach Essential
Compassionate and patient-focused Friendly and approachable Willing to learn and develop Maintains professionalism and confidentiality
Desirable
Positive approach to service improvement Interest in developing clinical skills and progressing in primary care
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottingham City General Practice Alliance
Address Grange Farm Medical Centre
17A Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Employer's website https://www.ncgpa.org.uk/ (Opens in a new tab)