About this role
Job summary
This post is fixed term for 12 months due to research funding arrangements.
The Research Care Coordinator plays a central role in balancing direct patient engagement and care coordination with administrative support, data management, and research project delivery across all PCN GP practices. The role will involve working closely with practice teams, community partners, and other PCN staff to support service delivery, research projects, and performance priorities.
Main duties of the job
The role will involve working closely with the practice teams, community partners and other PCN staff to support the delivery on services and performance priorities and will work as part of a wider Primary Care Network research team, to support the safe conducting of research and coordination in accordance with Good Clinical Practice guidelines. The role will involve working closely with practice teams, community partners, and other PCN staff to support service delivery, research projects, and performance priorities.
About us
Primary Care Networks (PCN) are local neighbourhoods where all health and social care services work together to deliver a better experience for their citizens.Aspire PCNwas founded in June 2024 and increased in size from October 2025. We nowworkwithsix lead practices:Aspley Medical Centre,Bilborough Medical Centre,Broad Oak Medial Practice,Grange Farm Medical Centre,Melbourne Park MedicalCentreandSt Luke's Surgeryand one sister site:Assarts Farm Medical Centre.
We havea population ofapproximately 46,000patients.The PCNemploys fellowSocialPrescribingLinkWorkers, Health and Wellbeing Coaches and a CareCo-ordinatorstosupportwork alongside. These roles will work closely together as the PCNPersonalised CareTeam. The team also comprises of Clinical Pharmacists, a Physician Associate and a Dietician.
Our vision is to build and develop collaborative working acrossour PCN workforce,member practices and stakeholders, to support and strengthen the delivery of Primary Care services and improve health outcomes for the local population we serve.
Job description Job responsibilities
Research & Research Involvement
Work as part of a team to support the safe conducting of research in accordance with Good Clinical Practice guidelines.
Collaborate with research team members across the PCN and practice to ensure all requirements of the Wider Care Settings (WCS) Funding Model are met.
Conduct population health searches and utilise population health intelligence to identify suitable cohorts of potential recruits for current research studies and targeted interventions.
Actively contribute to research studies by engaging and supporting participants, assisting in data collection, and completing study tasks under the guidance of the research team.
Administrative Support & Data Management
Provide comprehensive administrative support for research projects and PCN activities, including scheduling meetings/clinics, booking participants, taking structured minutes, and coordinating study timelines.
Extract, analyse, and report data to support study delivery, project work, and PCN requirements (such as QOF, IIF, and DES).
Maintain accurate and organised documentation of research activities and study logistics.
Support the research team in completing data queries and adverse event reports as needed.
Personalised Care & Patient Coordination
Act as a centralised point of contact for the multidisciplinary team (MDT) and patients in coordinating healthcare needs and research participation.
Utilise decision aids and personalised care and support plans (PCSP) to assist patients in shared decision-making conversations.
Provide coordination and navigation for people and their carers across health, research, and care services, working closely with social prescribing link workers, health and wellbeing coaches, and primary care professionals.
Assist patients in accessing self-management education, training, peer support, or other interventions that support their health and wellbeing.
Communication & Collaboration
Facilitate effective, professional communication across all stakeholders, utilising digital skills (Microsoft Office suite) and non-verbal/verbal skills during meetings and events.
Engage with websites, social media, and patient representative groups to share news of research studies and raise awareness of PCN initiatives.
Participate in meetings and community events to support research promotion and forge new collaborations that attract research studies to local populations.
Compliance & Safety
Monitor and maintain compliance with study protocols, regulatory guidelines, data protection principles, and GDPR.
Support data-related activities, including data monitoring checks (e.g., temperature monitoring), policy adherence, data integrity, and security throughout the research process.
Person Specification
Education and Qualifications Essential
Good standard of education with at least level 3 qualifications including GCSE English and Maths (C/4 or above, or equivalent levels)
Desirable
Care Coordinator Qualification Good Clinical Practice (GCP) Certificate
Experience Essential
Experience in coordinating multiple complex tasks simultaneously to ensure service delivery Experience of working within healthcare, social, or voluntary/community sectors, supporting vulnerable groups Experience supporting/delivering projects or events
Desirable
Previous experience working within an NHS GP practice or PCN; change management experience Previous research experience
Skills and Abilities Essential
Excellent communication and interpersonal skills (verbal and written) across different audiences Proficient in Microsoft Office Suite and using IT/databases to store, retrieve, and analyse data effectively Ability to manage workload, work under minimal supervision, and meet tight deadlines Ability to work effectively as part of a multi-disciplinary team and build strong relationships Ability to take information from patients, understand their needs, and signpost effectively
Desirable
Ability to run basic searches/reports in clinical systems Experience in public speaking, chairing meetings, or creating newsletters
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottingham City General Practice Alliance
Address ASPIRE PCN
79a Upper Parliament Street
Nottingham
NG1 6LD
United Kingdom
Employer's website https://www.ncgpa.org.uk/ (Opens in a new tab)