About this role
Job summary
We are looking to recruit one person to work 25 hours per week cross covering sites based in Accrington.
The post holder will take a central role in reviewing, improving and implementing the practice repeat prescribing policies to ensure all staff are aware of the correct procedures to run a safe, cost effective, efficient, and patient friendly, repeat prescription system.
The post holder will be responsible for helping the practice and the medicines management team to deliver the agreed changes required to meet the prescribing targets set for the Integrated Care Board (ICB) and Quality and Outcomes Framework (QOF) prescribing schemes.
The post holder will be the main contact point for non-clinical medication related queries from pharmacies, nursing homes, and other health care professionals, to improve the accuracy of patient medication records
Main duties of the job
Main duties include:
Working closely with healthcare professionals involved in medicines management.
Improve prescription security and processes.
Responsible for ensuring recall systems are in place.
Undertaking projects.
Assisting the medicines optimisation team with searches, data collection.
Deal with non - routine, non - clinical medication queries.
Ensure information from Medicines Use Review (MURs) is action as appropriate.
Act as first point of contact for prescription queries.
Maintain comprehensive and accurate records of work undertaken for projects and activities.
Supervise and train practice staff undertaking generation of repeat prescriptions.
Facilitate meetings within the practice.
Collate and interpret results from audits undertaken and prepare regular reports on progress to the practice.
About us
The post holder will be working across the following sites:
ARG Healthcare, Dr Bello's Surgery and King Street Medical Centre.
Dr Bello's Surgery and King Street Medical Centre are located within the Acorn Primary Care Centre and ARG Healthcare is on the same street just half a mile away.
Across the sites we have a team of GPs, ANP, Nurses, HCAs, Receptionists, Administrators, Pharmacists and Managers.
The practices are under the care of 4 GP Partners who have many years of experience between them.
The post holder will also have the option to opt into the NHS pension.
Job description Job responsibilities
Type of Supervision Received
Day-to-day supervision will be provided by the Practice Manager.
Work programme will be supervised by the ICB Medicines Optimisation Team Medicines Co-ordinators Scheme Lead.
Main Duties and Responsibilities
General
To identify and work closely with all healthcare professionals involved in medicines management in the practice.
To reduce waste, minimise risk and improve the repeat prescribing process.
To improve prescription security by introducing best practice guidelines.
To be responsible for ensuring recall systems are in place, and working, for the correct monitoring of amber drugs and those included in the enhanced services of the GMS/PMS contract.
To undertake practice-based ICB project work under the direction of the Medicines Co-ordinators Scheme Lead to ensure cost savings on the prescribing budget
To undertake proactive housekeeping management of the repeat prescribing process in accordance with practice and ICB protocols
To deal with non-routine, non-clinical medication queries that requires follow up and problem-solving techniques.
To help the Medicines Optimisation Team with any searches, data collection and letter production required for prescribing changes.
Identify patients who would be suitable for electronic repeat dispensing and Medicines Use Reviews (MURs).
To ensure information from MURs is acted upon as appropriate.
Develop and implement medicines optimisation initiatives through the work of the practice e.g. repeat dispensing.
Communication
Act as the first point of contact both within the practices and for outside agencies, including secondary care, community pharmacists, nursing home staff and other healthcare professionals who have queries relating to prescriptions.
To work collaboratively with the Medicines Co-ordinators Scheme Lead, the ICB Medicines Optimisation Team and other practices to spread good practice and share experience.
Liaise with patients to receive prescription requests, address their queries and provide medicines optimisation advice.
Ensure all information regarding medicine optimisation is distributed to all health care professionals within the practice.
Administrative /Clerical
To maintain comprehensive and accurate records of work undertaken for the Medicines Optimisation projects and activities.
To be able to use MS Office programmes necessary for the role.
To be able to use the searching and administrative capabilities of the GP clinical system.
To collect and submit monthly audit data to monitor improvements in line with Medicines Optimisation objectives and ICB targets.
To manage time effectively to ensure all targets are met.
To carry out any other associated tasks required to develop this role in the future as requested by the Medicines Co-ordinators Scheme Lead.
Training and Education
To supervise and train practice staff undertaking generation of repeat prescriptions and to explain and inform them of any prescribing changes being carried out.
To facilitate medicine optimisation meetings within the practice.
To attend training events for Medicines Co-ordinators organised by the Medicines Co-ordinators Scheme Lead
To attend regular networking meetings with the Medicines Co-ordinators Scheme Lead.
Research, Development and Audit
To organise the data collection and searches required for all audits being carried out for medicines optimisation priorities (any prescribing incentive schemes and ICB projects) and ensure they are submitted on time.
Collate and interpret results from audits undertaken via the practice medicines co-ordinators scheme and prepare regular reports on progress to the practice.
Person Specification
Experience Essential
Experience of dealing with the public. Good written and oral skills. Excellent telephone skills. Good IT Skills. Excellent communications skills. Ability to work under pressure. Initiative and common sense. Self-Motivator Able to manage work load and prioritise project work to ensure deadlines achieved An understanding, acceptance and adherence to the need for strict confidentiality
Desirable
Previous work experience in General Practice with a knowledge of Emis Web. Previous work experience involving dealing with the public or customer care in a reception environment. Pharmacy experience A demonstrable commitment to professional development. Experience of routine administration tasks i.e. filing, record-keeping
Qualifications Essential
GCSE grade A to C (or equivalent) in Maths and English
Additional Essential
IT Skills (including knowledge of Microsoft products). Ability to work as part of an integrated multi-skilled team. Able to work in a changing environment. Enthusiasm for the job. Interest in the work of medical receptionist. Flexibility of working hours. Tidy appearance. Personable. Honest.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Pendle View Medical Centre
Address ARG Healthcare
257 Blackburn Road
Accrington
Lancashire
BB5 0AL
United Kingdom
Employer's website https://www.pendleviewmedicalcentre.co.uk/ (Opens in a new tab)