About this role
Job summary
Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.
You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.
Main duties of the job
General administration
Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment
Methodical organized approach to work with good attention to details
Ability to use Microsoft Word Packages
ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.
Ability to engage with people at all levels (i.e. patients and clinicians)
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. We run recognition awards to recognise staff's hard work and dedication.
Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts. Flexible working: available from day one for most roles. Job share: Applications for job shares are welcomed.
Job description Job responsibilities
Understanding clinical systems .
General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls
Enhanced communications skills .
Day to Day organization of the team.
Ability to report on KPI's and auditing.
Person Specification
Education Essential
Good standard of general education IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
Skills and Knowledge Essential
General Administration Ability to communicate both verbally and in writing routine information Knowledge of Trust ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Personal qualities Essential
oAbility to communicate both verbally and in writing routine information non-clinical information relating to community appointment Methodical organised approach to work with good attention to details
Desirable
Ability to engage with people at all levels (i.e. patients and clinicians Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic
Additional qualities Essential
Ability to work across trust sites
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Essex Partnership University NHS Foundation Trust
Address The Crystal Centre
Puddingwood Drive
Chelmsford
CM1 7LF
United Kingdom
Employer's website https://eput.nhs.uk/ (Opens in a new tab)