About this role
Job summary
We are looking for a confident Hospital Administrator with a passion for delivering outstanding care. You'll be working 40 hours a week (Monday to Friday), making a positive difference to the lives of the people in our care at Cygnet Pindar House.
Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day
About us Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Job description Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a confident Hospital Administrator with a passion for delivering outstanding service.
You'll be working 40 hours a week (Monday to Friday), making a positive difference to the lives of the people in our care at Cygnet Pindar House.
Cygnet Pindar House is our 22 bed Neuropsychiatric care and treatment service for men affected by acquired brain injuries. It is a safe and secure place to aid recovery as well as offering those diagnosed with a progressive neurological disease like Huntingtons Disease, a caring and longer term placement to support and help manage the progression of their symptoms.
The service is a modern purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge. Our focus is to create a therapeutic rich environment to engage the men in our care and offer them the opportunity to maximise their independence.
Our in-house Neuropsychiatry interdisciplinary team are able to support those with complex physical health needs and we have bedrooms located on the ground floor for men with mobility impairments.
Our person-centred approach puts the individual at the centre of their care and discharge planning. The service offers a wide range of activities and facilities to promote independent function. Positive behaviour goals are focused on discharge planning to support service users to return to community living either with support or independently.
Main Purpose of the Role. To provide high-level administrative, reporting, and tracking support to the hospital management and finance teams. The post holder ensures the site meets strict training and performance compliance frameworks.
Administration Contractual KPI Tracking: Monitor and maintain records for site-specific compliance requirements stipulated within ICB and NHS commissioner service level agreements (SLAs).
Clinical Governance Meeting Support: Coordinate logistics, compile briefing packs, and record
Mandatory Training Compliance & Matrix Management Commissioning Training Audits: Track, update, and manage the staff training matrix to ensure 100% compliance with Cygnet core requirements
Operational Finance Support & Billing Admin Accounts Receivable Liaison: Ensure accurate bed-occupancy data, funding configurations, and split-funding arrangements (between ICBs and Local Authorities) are correctly documented for the centralised Accounts Receivable function.
Manage Patient Accounts: Administer personal spending funds (Patient Monies) for long-stay, residential, or vulnerable patients, ensuring precise tracking of all deposits and withdrawals and complete regular audits
Data Management, Reports & Audits Information Governance: Maintain immaculate electronic and physical records in strict compliance with the Data Security and Protection and ICB publishing guidelines .Dashboard Compilation: Collate complex operational data to build comprehensive weekly performance reports, highlighting training drop-offs, billing variances, or overdue HR actions.
Manage Staffing Wages: Oversee and execute the end-to-end processing of wages f or permanent, temporary, and agency staff. Timesheet Reconciliation: Review, verify, and approve digital and physical timesheets, actively resolving discrepancies or missing sign-offs with the management team. : Maintain strict adherence to working time directives and Cygnets policies, healthcare overtime regulations, Audit & Data Integrity: Conduct routine audits of timekeeping records and payroll databases to eliminate errors, prevent compliance issues and ensure accurate financial reporting.
Your day-to-day...
Ensure HR systems are regularly maintained & updated Work with the HR teams & provide administrative supportEnsure all HR records & systems are accurate & comply with the Data ProtectionAct Maintain employee personnel files & ensure they are fully compliant with CQC guidelinesProactively develop & implement robust systems across CygnetAssist in the maintenance of employee data on Cygnets HR information system.You are...
An effective & experienced admin administrator in a healthcare setting or equivalentGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerFlexible, organised, able to prioritise workloads, solve problems & make decisionsCalm under pressure & can work under your own initiativeA strong written & verbal communicator with an eye for detail & excellent interpersonal skillsHighly proficient in Microsoft Office, excel and workdayWhy Cygnet? Well offer you
£29,100 Per AnnumStrong career progression opportunitiesExpert supervision & supportEmployee referral schemePension schemeCycle to work scheme & employee discount saving.
Please note, successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
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Person Specification
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Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cygnet Health Care
Address
South Yorkshire
S70 4PL
United Kingdom
Employer's website https://www.cygnethealth.co.uk/ (Opens in a new tab)