About this role
Job summary
Administrative Assistant with a focus on HR
£12.83 per hour Full time 37.5 hours per week
Yorkshire Health Partners are looking for an applicant who will support the administrative team with a range of administrative, data entry and HR tasks.
The postholder will provide a high-quality administrative support service ensuring the effective delivery of day-to-day administrative functions which will include accurately inputting data into systems, providing telephone support to our stakeholders and patients, managing diaries, arranging meetings etc. In addition, the role offers the opportunity to gain experience in a range of Human Resources activities, supporting the organisation's workforce and recruitment functions while developing the knowledge and skills required for future career progression within HR.
There is a potential opportunity for the right candidate tobe supported to undertake a Level 3 Human Resources qualification, such as the CIPD Level 3 Foundation Certificate in People Practice.
This role is ideal for individuals interested in developing a career in Human Resources and provides valuable exposure to recruitment, onboarding, and workforce administration.
Main duties of the job
Key Administration responsibilities include, but are not limited to
Accurately input, maintain and update information on organisational systems, ensuring data quality and confidentiality at all times.
Respond to telephone calls, emails and general enquiries, providing information and directing requests appropriately.
Support appointment booking, referral processing and associated administrative activities.
Manage diaries, arrange meetings and prepare relevant documentation as required.
Maintain electronic and paper-based filing systems, ensuring records are accurate, up to date and accessible.
Support the coordination of team activities and assist in the smooth day-to-day operation of services.
Produce routine reports, correspondence and other documents using Microsoft Office and organisational systems.
Prioritise and manage workload effectively, ensuring tasks are completed accurately and within agreed timescales.
Work collaboratively with colleagues and stakeholders to support effective service delivery.
Contribute to the review and improvement of administrative processes and procedures.
Provide administrative support for recruitment campaigns across a range of roles, including responding to enquiries from managers, colleagues and applicants.
Promote vacancies through a variety of appropriate channels, including digital and social media platforms.
Coordinate and schedule interviews and other recruitment activities, liaising with applicants and recruiting managers as required
About us
About us..
Yorkshire Health Partners LTD (YHP) is an at scale provider and GP federation, collaborating with 23 GP practices spanning eight Primary Care Networks in the East Riding and Hull Place to support primary care across the Humber and North Yorkshire Integrated Care System.
YHP is entering an exciting phase of its development, we are an agile provider whose ability to deliver quality services has always been a key strength we are looking to expand our administration team to support the delivery of our ambitious strategy for growth.
Our vision is to remain a primary care centred organisation that works collaboratively with our partners across all sectors to ensure the delivery of high quality, innovative and responsive services for our population. We will achieve this by working together to harness the collective voice of primary care to lead innovation, quality improvement and integration by supporting a population health approach through People, Patients and Partners.
If you want to work for an organisation that brings creative and compassionate thinking delivering agile solutions to improve peoples lives, then YHP is the place for you.
Job description Job responsibilities
Job Summary
Key Administration responsibilities include, but are not limited to:
Provide comprehensive administrative support across a range of services and functions within Yorkshire Health Partners.
Accurately input, maintain and update information on organisational systems, ensuring data quality and confidentiality at all times.
Respond to telephone calls, emails and general enquiries, providing information and directing requests appropriately.
Support appointment booking, referral processing and associated administrative activities.
Manage diaries, arrange meetings and prepare relevant documentation as required.
Maintain electronic and paper-based filing systems, ensuring records are accurate, up to date and accessible.
Support the coordination of team activities and assist in the smooth day-to-day operation of services.
Produce routine reports, correspondence and other documents using Microsoft Office and organisational systems.
Prioritise and manage workload effectively, ensuring tasks are completed accurately and within agreed timescales.
Work collaboratively with colleagues and stakeholders to support effective service delivery.
Contribute to the review and improvement of administrative processes and procedures.
Maintain confidentiality and comply with all relevant organisational policies, procedures and information governance requirements.
Participate in training, appraisal and personal development activities to maintain and enhance knowledge and skills.
Undertake any other duties commensurate with the role as reasonably required by the organisation.
Development Opportunity
Yorkshire Health Partners is committed to supporting staff development and career progression. The successful candidate will have the opportunity to gain practical experience across a range of Human Resources functions and, subject to organisational need, satisfactory performance and successful completion of probation, may be supported to undertake a Level 3 Human Resources qualification, such as the CIPD Level 3 Foundation Certificate in People Practice. This role is ideal for individuals interested in developing a career in Human Resources and provides valuable exposure to recruitment, onboarding, and workforce administration.
As the postholder develops their knowledge, skills and experience within Human Resources, they may have the opportunity to undertake additional HR responsibilities, including but not limited to:
Provide administrative support for recruitment campaigns across a range of roles, including responding to enquiries from managers, colleagues and applicants. This will include assisting with the development, coordination and delivery of recruitment campaigns for Yorkshire Health Partners and partner organisations where required.
Promote vacancies through a variety of appropriate channels, including digital and social media platforms.
Coordinate and schedule interviews, assessment centres and other recruitment activities, liaising with applicants and recruiting managers as required.
Proactively manage candidates throughout the recruitment process, monitoring progress, maintaining regular communication and ensuring recruitment activities are completed in a timely manner.
Collate and process documentation required for pre-employment checks, including references, DBS checks, right to work verification and professional registration checks where applicable.
Prepare recruitment documentation, including conditional offer letters and employment paperwork, for review and authorisation by the appropriate manager.
Maintain accurate and confidential employee and recruitment records, ensuring all HR information is entered onto organisational systems in a timely manner.
Produce accurate HR data and reports as required to support workforce planning, compliance monitoring and management decision-making.
Support onboarding activities, ensuring all necessary documentation and employment checks are completed prior to commencement of employment.
Handle HR information sensitively and confidentially, ensuring compliance with GDPR, organisational policies and employment legislation.
Person Specification
Qualifications Essential
GCSE English and Maths (Grace 4/C or above) or equivalent
Desirable
NVQ Level 2/3 in Business Administration or equivalent experience
Experience Essential
Working well with others to deliver goals Being motivated to deliver excellent services to support Primary Care in our region Has previously worked in a customer facing role Has a strong sense of what customer care means and delivers this for both our internal and external colleagues. Experience maintaining accurate records and handing confidential information Experience responding to enquiries via telephone and email Experience of undertaking detailed intensive work in a busy administrative environment.
Desirable
Is familiar with SystmOne Experience working within healthcare, primary care, social care or the voluntary sector Has assisted in the provision of performance data Experience supporting recruitment or HR administration activities
Knowledge and skills Essential
To have some knowledge of office procedures Understanding of confidentiality, GDPR and data protection requirements Understanding of the importance of accurate record keeping and data quality Knowledge of healthcare and primary care To deliver outcomes based on set targets Liaise with other colleagues to promote the success of YHP and its Partner organisations in primary care Work to perpetuate a culture that is transparent and open Confidence user of Word, Excel, and other Microsoft packages. Also, adept at quickly developing skills with other IT software Can sustain meticulous attention to detail. Delivers to deadlines even when working under pressure. Ability to work independently and as part of a team
Desirable
Knowledge of social and health care matters. Knowledge of clinical systems Basic Human Resource functions and recruitment processes Ability to support recruitment, onboarding and workforce administration activities
Behaviours and values Essential
Communicates with colleagues well to ensure the smooth delivery of services Proactively supports others to deliver team objectives Takes responsibility for actions and looks to enhance the service and its reputation in all activities undertaken Actively engages with building personal capacity, resilience, learning and development Demonstrates flexibility and adaptability in response to changing priorities Working Together Respect and Compassion Engagement and Involvement
Desirable
Improvement and Development Demonstrates a willingness to learn and develop knowledge of Human Resources practices and processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Yorkshire Health Partners Ltd
Address Unit 2
Annie Med Lane
South Cave
East Riding of Yorkshire
HU15 2HG
United Kingdom
Employer's website https://yorkshirehealthpartners.co.uk/ (Opens in a new tab)