About this role
Job summary
LHCH is committed to supporting the education and development of all staff and trainees. The post holder will provide support to the Education Centre, working closely with the Medical Education Facilitator, Clinical and Medical Education Lead, Director of Medical Education and Postgraduate Tutors. The role includes supporting educational governance, quality management of placements and programmes, and ensuring compliance with Trust objectives, Care Quality Commission requirements and other assurance standards. The post holder will support delivery of the educational contract between LHCH and the Mersey Deanery, and the Learning Development Agreement with Health Education England to ensure students and trainees receive high quality education and training. The post holder will have operational responsibility for undergraduate and postgraduate medical training programmes and associated educational activities, including study leave administration, evaluations and accreditation reporting. Duties include maintaining educational databases, analysing information and producing reports to support quality improvement and programme management. The successful candidate will work effectively both independently and as part of a team, responding to changing priorities and resolving problems within their area of responsibility. Strong organisational skills, initiative and the ability to build effective relationships with internal and external stakeholders are essential
Main duties of the job
Lead the co-ordination of training programmes by liaising and communicating with key stakeholders e.g. within LHCH, NHS England and local HEIs
Assist with the planning and organisation of Undergraduate, GMC and NHS England monitoring visits, action plans and responses in conjunction with senior Education team
Ensure that the learning environment is appropriate for students, trainees and doctors with disabilities.
Ensure all committees and meetings under the structure of education are organised and supported. Provide administrative support as required.
Support the Head of Learning and Development/DME in planning and organising actions as a results of monitoring visits and recommendation in annual reports
Provide support for and contribute to continual monitoring, audit and evaluation of all aspects of the education and training programmes including medical induction
Undertake surveys as necessary for quality assurance/improvement purposes and development strategies within the Education Centre
Interact with professionals and other colleagues both internally and external partner organisations to ensure smooth efficient operation of the Education service i.e. recruitment, interviews, conferences.
Undertake delegated responsibility for PGME & Consultant Study leave budget.
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Job description Job responsibilities
Communication and stakeholder engagement:
Effective communication is facilitated across a diverse range of stakeholders, including staff, students, physicians, and external partners. Act as the primary point of contact for students and resident doctors, delivering clear information, guidance, and interpretation of relevant policies and procedures
Planning and organising event and activities
Lead and co-ordinate timetable planning for undergraduate medical students
coordinates a variety of placements and work experience opportunities, as well as onboarding doctors under various contract types.
Policies, Governance & Quality Assurance
Assist with the action plans, and responses in conjunction with the senior Education team.
Maintain and develop both paper based or electronic data management systems e.g. electronic portfolios for students, electronic booking systems and access accounts.
Training and pastoral Care
Provides comprehensive duty of care and pastoral support to students and resident doctors by delivering clear information, guidance, and interpretation of relevant policies and procedures.
Coordinate a variety of placements and work experience opportunities, including onboarding doctors under various contract types, accommodating complex individual needs (e.g., international candidates, students with disabilities), and ensuring compliance with engagement requirements.
Financial Responsibility
Coordinate purchase requisitions for Education equipment, courses, and other resources.
Manage CPD applications for all Trust staff, liaising with Head of Learning and Development regarding financial allocations.
Management/Leadership Responsibility
To act as main point of contact for all undergraduate and postgraduate medical students and trainees.
Level of Autonomy and Decision-Making
Person Specification
Qualifications Essential
NVQ Level 4 or equivalent experience Good general level of education High standard of verbal and written communications skills Knowledge of clinical and and medical education trainings
Desirable
AMSPAR Diploma in Medical Secretariat IT qualification Degree level qualification
Experience Essential
Previous clerical or administrative experience within the NHS Experience of supporting students Experience of working within undergraduate/postgraduate medical education A clear understanding of confidentiality and the Data Protection Act
Desirable
Familiarity with Education and Learning processes, best practices and systems Knowledge of undergraduate/post graduate curriculum
Knowledge Essential
Proficient in all MS Office Able to generate letters and other documentation with high level of accuracy and attention to detail Ability to handle sensitive personnel related communication and issues with discreteness and sound judgement Ability to be a confident and credible resource for employee, students and managers on related Education and development related matters
Skills Essential
Ability to work well with others as a team Ability to work to deadlines Ability to prioritise and time manage effectively Strong verbal, written and active communication skills Ability to handle pressure, stress and other difficult situations effectively Strong organisational skills and attention to detail and accuracy
Experience Essential
Previous clerical or administrative experience within the NHS Experience of supporting students Experience of working within undergraduate/postgraduate medical education A clear understanding of confidentiality and the Data Protection Act
Desirable
Knowledge of undergraduate/post graduate curriculum Familiarity with Education and Learning processes, best practices and systems
Other Essential
Trust Core Values Demonstrate self-belief, drive ambition, a line of sight to patient outcomes whilst maintaining a 'can do' approach Comply with relevant policies
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Liverpool Heart and Chest Hospital
Thomas Drive
Liverpool
L14 3PE
United Kingdom
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)