About this role
Process Specialist
Job Description: Currently we are looking for the candidate for the position of:
AR Specialist with Czech and English Location: Lodz - hybrid work
Responsibilities: • Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients) • Perform cash collection activities – chasing customers, managing open items • Performing Cash Application, Order Release and Credit Limit review activities • Managing Customer Refunds • Supporting AR team with payment methods maintaining • Preparing daily, weekly, and monthly regular financial reports • Ongoing e-mail communication • Collaborating with other teams and internal customers
Requirements: • Experience in customer-facing roles • English C1, Czech C1 • Min 2 years of experience in working with clients (in AR domain) • Good communication skills, attitude for problem solving and teamwork skills • Good knowledge of MS Office package • Highly developed, self-organization • Requirement of knowledge of accounting principles • Cash application process knowledge • Readiness for voice collection • Knowledge of systems AX, Oxaion, MS Dynamics would be an asset
We offer to the candidates: • Performance bonus twice a year • Employee referral program bonus • Access to training platform (self-learning), domain/soft/technical skills training • Private medical care at Medicover (with possible extension to family members) • Reimbursement of Multisport card or points on MyBenefit platform • Attractive group insurance • Additional social bonuses • A chance to develop SAP, MDG and reporting skills • Internal training program • Stable employment based on an employment contract • No trial period in the contract