About this role
Compliance Analyst - Call Center - Remote - $45-55K
Job Description: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.
*****The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.*****
If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
At this time, TP can only offer employment to individuals located in the following states: AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
The Compliance Analyst supports the organization's Compliance Management System (CMS) through ongoing controls monitoring, testing, auditing, reporting, and process improvement.
This role helps ensure compliance requirements are effectively implemented, monitored, documented, and continuously improved.
The ideal candidate is highly organized, process-oriented, analytical, and comfortable using technology and automation tools to improve efficiency and strengthen compliance oversight. Responsibilities
Your ResponsibilitiesConduct compliance monitoring, control testing, and audit activities to assess adherence to regulatory, client, and company requirements. Document findings, track corrective actions, and support remediation efforts. Maintain compliance records, evidence repositories, control inventories, and audit documentation. Assist with risk assessments, regulatory change management, and policy reviews. Analyze compliance data and prepare reports, dashboards, and management summaries. Monitor key compliance metrics and identify trends, risks, and potential control gaps. Support governance and ongoing maintenance of the Compliance Management System. Identify opportunities to streamline and automate compliance processes and reporting. Develop and maintain tools, workflows, and dashboards using Google Workspace technologies, including Google Sheets, Drive, Looker Studio, Forms, and Apps Script.
Partner with Compliance, Operations, Technology, and business stakeholders to improve processes, data quality, and reporting capabilities.
#LI-Remote
Additional Qualifications/Responsibilities: Preferred Qualifications & Skills
Experience in compliance, audit, quality assurance, risk management, government contracting, or a related field is an asset. Strong analytical, organizational, and problem-solving skills. Advanced proficiency in Google Workspace, particularly Google Sheets and Drive. Experience working within documented processes, controls, and governance frameworks. Experience with data analysis, reporting, and process improvement initiatives. Exposure to compliance management systems, internal audits, or controls testing is beneficial. Familiarity with Google Apps Script, Looker Studio, SQL, Python, AI tools, or workflow automation technologies is considered a strong asset. Experience in a regulated industry is beneficial but not required. Strong written and verbal communication skills. Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Required Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Certificates/Security Clearances/Other: Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!