About this role
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Member of incoming call group which responds to and distributes incoming calls to the respective departments / employees. Member of the Zendesk ticket system: Responding to ticket requests as assigned by the coordinator Responding to carrier requests for agent and agency licenses as assigned by the licensing and contracting coordinator. Support for:
• Agent Terminations of logins and appointments • Resolve appointment and login issues • New and existing agent appointment and login requests
Compensation: The base salary range for this role is $18–$22 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.