About this role
Position based in Fashion Boutique in The Galleria Mall, Abu Dhabi
CONTEXT & ENVIRONMENT
Reporting to the Operation Manager, you will be responsible for receiving the payments in compliance with the company procedures and guaranteeing secure transactions.
KEY PARTNERS
CHANEL Clients; Fashion Advisors; Sales Managers; Operations team; Legal team.
IN THIS METIER, WE ARE ENERGISED BY
• Ensure high level of client service by creating a unique experience for each client throughout the entire cashiering process. • Operationally manage all tasks linked to cashiering on the internal systems designed for the transactions. • Manage the Client information file by entering the information according to the procedures for the creation and editing of client accounts. • Ensure that the client accounts are managed properly, in particular by reconciling accounts and transactions. • Handle payments, refunds, exchange, and point-of-sale operations accurately through internal systems. • Preform opening and closing cash procedures, RFID tags sales deactivation, provide EOD reports to duty manager at the end of the day. • Strictly adhere to Anti-Money Laundering procedures, conduct sanctions screening vigilantly, and submit reports to the Legal team.
HOW WE CREATE IMPACT?
• Delivering an excellent experience for every CHANEL client in collaboration with Fashion Advisors. • Ensuring accurate and timely cashiering, reconciliations, and reporting supporting smooth boutique operations. • Upholding CHANEL procedures and compliance requirements.
KEY COMPETENCIES & REQUIREMENTS
• Experience as a Cashier in the Retail sector, preferably within a luxury environment. • Excellent organizational skills. • Computer proficiency. • Attention to details.