About this role
It is desirable that candidates demonstrate through their application form and at the interview that they have: • Previous experience of dealing with the public and providing direct Customer Service in a similar role. • Knowledge of what makes a safe, clean and well-maintained town • Knowledge of what makes a successful multi-ethnic community • Experience of communicating efficiently with all sections of the community • Experience of issuing legal enforcement notices • Considerable experience of working with the public which can be demonstrated • Experience in defusing confrontational situations • A clear understanding of the wider environment of community safety across the community, voluntary and statutory sectors • Ability to work on several projects simultaneously • A high degree of motivation and resilience • A high level of discretion and professional integrity • Willingness to work unsocial hours • Ability to evaluate information from a number of sources, make effective decisions and problem solve in a timely manner. • The ability to keep comprehensive records associated with all aspects of their area of work. • Previous experience of working under supervision and reporting to authority. • The capacity to write clear reports and perform satisfactorily the clerical duties attached to the post and be proficient in the use of computers and possess good ICT skills. • Good interpersonal and communication skills and possess an ability to deal with members of the public. • The capacity to contribute to and work well in a team. • The ability to use initiative and judgement.