About this role
Alle filters 1 Opleidingsniveau Uren Vakgebied Dienstverband Salaris - Undutchables Amsterdam €3.000 - €3.700 1 - 40 uur HBO Bewaar vacature Open in nieuwe tab - Undutchables Rotterdam €3.000 - €3.600 1 - 40 uur HBO Bewaar vacature Open in nieuwe tab - Undutchables Helmond €2.978 - €3.509 1 - 40 uur HBO Bewaar vacature Open in nieuwe tab Customer Success Advisor | German solliciteer op website van werkgever Salaris €3.000 - €3.700 Uren 1 - 40 uur Dienstverband Tijdelijk Werk locatie Amsterdam Opleidingsniveau HBO Branche Zakelijke dienstverlening Functieomschrijving Your responsibilities : - Provide customer service in both German and English by phone, email, and chat - Support customers with licensing, pricing, payment details, and order status - Prepare quotes for software licences and renewals - Follow up on quotes to support the sales process - Process orders accurately, ensuring correct details and timely deliveries - Communicate with suppliers to coordinate quotes and orders - Work closely with Account Managers, Finance, Technical Support, and external partners to deliver excellent service - Keep databases updated with customer and order details - Support with other related administrative or service tasks as needed RequirementsTo excel in this role, you'll need: - Fluent in both German (C2) and English (C1-C2), spoken and written - At least 2 years of experience in customer service, customer success, administration or inside sales (B2B) - Interested in IT/software industry - Strong problem-solving skills and ability to learn quickly in a changing environment - University degree or equivalent - Highly organized, pro-active, detail-oriented, and good at multitasking - Strong with numbers and comfortable working in a commercial environment - Customer-focused mindset with excellent communication and relationship-building skills Its a hybrid working arrangement with 1 day wor...