About this role
Job summary
Salary: £41,700 - £49,000 pa (Mulberry PayScale, Grade Foxglove)
Hours: Full time (37.5 hours/week)
Contract: Permanent
Location: Royal Trinity Hospice
We are seeking a highly motivated and experienced Facilities Manager to lead and oversee the housekeeping, laundry, portering, gardening, catering, and maintenance teams at Royal Trinity Hospice. This role involves ensuring a safe, compliant, and compassionate environment for patients, staff, tenants, and visitors by maintaining high standards of facilities management.
Main duties of the job
Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals. Deputise for the Head of Facilities when needed to Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice. Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account Manage and develop ten staff members in the housekeeping department.
About us
We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness payLength of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness payA pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pensionA generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)Cycle to work scheme and interest-free season ticket loans availableFree eyesight test for DSE users and a contribution towards the cost of glasses25% store discount in Trinity shopsLife assurance coverLots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden partyRegular ballots for donated free tickets and prizesAccess to courses of free counselling
Job description Job responsibilities
Plan What You ll Do
As the Facilities Manager you will
Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals.
Deputise for the Head of Facilities when needed to.
Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice.
Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations
In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards
Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account
Manage and develop ten staff members in the housekeeping department.
Grow - Whats in it for You
At Royal Trinity Hospice, we focus on nurturing your professional journey
Learning: Access tailored training and continuous development opportunities.
Decision-Making Impact:
Influence decision making by utilising data analytical skills to make informed decisions on facilities related activities.
Growth: Play a key role in shaping a high performing facilities department, driving innovation and impact for patients.
Think: Who Were Looking For
Uses data to inform decisions and improve the use of the estates infrastructure at the hospice including facilities helpdesk management.
Can apply appropriate operational oversight and a service delivery mindset in facilities management to provide a comprehensive facilities service to all buildings, plant and equipment owned by the hospice.
Has a collaborative mindset to build relationships across the organisation and can support and influence people across the hospice.
Show: How Youll Shine
Your success in this role will come from Integrity and Excellence:
Leading the Housekeeping team with integrity and fostering a positive, solution focused approach.
Demonstrating strong communication and interpersonal skills to influence effectively both inside and outside of the facilities team.
Developing and maintaining robust systems that align with organisational strategy and objectives.
Ensuring operational excellence while navigating complex challenges with agility including supporting the delivery of the long-term estates strategy.
Know: What Youll Need
Education: IWFM Level 4+ or equivalent and NEBOSH/IOSH health and safety qualification or working towards completing it with evidence of continuous professional development.
Experience: Significant experience in facilities management roles. - Ability to explain technical facilities information and processes to non facilities colleagues.Skills: Proficient in facilities related processes including technical elements to the operation of the plant and building management system.Good working knowledge of Microsoft Office tools.Why Join Us?At Royal Trinity Hospice, we are committed to:Innovation: Enhancing patient facing facilities services with a forward-thinking approach Inclusion: Building an environment where every team member feels values
Impact: Supporting the facilities and estates management of the hospice that underpins our mission to deliver exceptional care.
Person Specification
Qualifications Essential
Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent). A minimum of three years experience in facilities, building services, and health & safety management. Proven experience managing multidisciplinary teams, ideally within a healthcare setting. Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred), Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation. Proficiency in MS Office 365. Strong analytical skills for managing records, compliance reports, and resource allocation. Knowledge of Healthcare National Cleaning Standards. Waste Management qualifications. Familiarity with CQC standards for Estates and Facilities Services. Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Trinity Hospice
Address 30 Clapham Common North Side
London
SW4 0RN
Employer's website https://www.royaltrinityhospice.london/ (Opens in a new tab)