About this role
Business AnalystRequisition ID: 46984 OrganizationVancouver is consistently ranked as one of the world?s most liveable and environmentally sustainable cities. Recognized among BC?s Top Employers and Canada?s Greenest Employers, the City of Vancouver is seeking colleagues who can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents.With a strong commitment to being a City of Reconciliation, we invite you to join our dedicated team and become part of an innovative, inclusive, and engaging workplace. A career with the City of Vancouver and within the broader public service, offers meaningful work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with integrity and dedication.Main Purpose & Function Business Analyst is responsible for leading and supporting a diverse portfolio of work spanning strategic initiatives, enterprise projects, operational effectiveness improvements, data-enabled transformation, and business process modernization. This role applies advanced business analysis, data analysis, data mapping, research, business process review and re-engineering, and management reporting to identify opportunities, solve complex problems, and develop practical, evidence-based recommendations. The position works across a broad range of business areas and initiatives, requiring the ability to move effectively between project-based assignments, operational problem-solving, and enterprise improvement work.Operating with a high degree of independence, the Business Analyst is expected to scope, structure, and deliver work in areas that may be complex, cross-functional, or not fully defined. The role translates broad direction into clear workplans, analysis, options, recommendations, and implementation actions.The work directly informs and influences leadership and executive decision-making, including the assessment of options, trade-offs, risks, operational impacts, and recommended courses of action. Assignments may involve significant organizational, service delivery, financial, operational, data, technology, or change-management implications.Business Analysts play a key role in improving how the organization uses data, optimizes processes, delivers services, and aligns operational practices with strategic priorities. The role supports scalable, efficient, data-informed, and client-focused service delivery across the organization.This role reports to the Director, Enterprise Data, Analytics and AI and regularly works with business unit leaders, operational managers, technical teams, data teams, subject matter experts, vendors, consultants, and external partners. The role is expected to build productive working relationships across diverse stakeholder groups and influence outcomes without always having direct authority.Specific Duties & Responsibilities Leads and supports projects and analytical initiatives of varying size, complexity, and organizational impact, including defining scope, developing workplans, coordinating activities, managing deliverables, identifying dependencies, tracking issues and risks, and supporting successful delivery within established timelines, constraints, and budgets. Leads cross-functional work by aligning stakeholders, clarifying objectives, structuring ambiguous problems, and driving work forward through analysis, collaboration, and sound judgement. Supports project governance by preparing decision materials, briefing notes, presentations, options analysis, recommendations, and implementation updates for senior leaders and executive stakeholders. Develops recommendations that improve efficiency, effectiveness, scalability, consistency, accountability, and client service. This may include identifying systemic issues, operational gaps, duplication of effort, manual processes, data quality concerns, unclear accountabilities,