About this role
Job summary
The Care Coordinator will work collaboratively with administrators, GPs and other Primary Care Network (PCN) professionals to ensure patient care needs are met effectively and efficiently.
Main duties of the job
Working within a multidisciplinary team (MDT) model, the post-holder will support patients, families and carers, coordinating care across health, social and voluntary services where appropriate. The role includes patient care coordination, health and wellbeing promotion, administrative support and contribution to service improvement and quality.
The post-holder will support efforts to address health inequalities, contributing to improving access and outcomes for a diverse patient population and promote partnership working. The Care Coordinator will also provide operational support to ensure clinical provision is utilised effectively and that patients are supported through duty systems as required.
The scope of the role will be agreed with the individual Care Coordinator, taking account of their knowledge, skills, experience and completed competencies.
About us
Harborne Medical Practice is a lively, modern and well established teaching practice in the centre of Harborne. As well as excellent general practice and nursing provision, our services also include hub, physiotherapy, phlebotomy and minor surgery along with specialist clinics for conditions such as mental health, asthma and diabetes, to name but a few. We have a fantastic family-friendly staff team consisting of 7 partners, 5 salaried GPs, 20+ administrative, secretarial and nursing staff and have approximately 16,000 patients on our list. Our lovely practice has 20 clinical spaces and an IT suite, as well as great staff facilities. We are known for our modern, progressive approach to both the provision of patient care and support for our staff team. We see ourselves as highly innovative, taking great pride in everything we do and are rated Good by CQC.
Job description Job responsibilities
Full JD will be uploaded.
Patient care and CoordinationHealth and wellbeing promotionAdministration, Information Management and ReportingReview of Clinical Provision and Service UtilisationDuty Support and Operational CoverSafeguarding, Quality and GovernanceCommunication and Partnership WorkingPractice Support and Operational DutiesTraining, Development and Professional Responsibilities.
Person Specification
Qualifications Essential
Good standard of general education, including English and math. Care Certificate, minimal level 2 Vocational care qualification.
Desirable
Level 3 Vocational Care qualification. Business administration qualification
Experience Essential
Experience within a healthcare setting.
Desirable
Blood pressure taking. Urinalysis venepuncture NHS health checks New patient health checks Removal clips/sutures Previous Primary Care experience. Injections in line with PGS's/PSD's ECG's Simple wound care Ear syringing Experience of supporting people/families/carers in a similar role Warfarin INR monitoring in house and in community Assisting in minor operations Assisting in coil clinics
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Harborne Medical
Address Harborne Medical Practice
4 York Street
Birmingham
B17 0HG
Employer's website https://harbornemedical.co.uk/ (Opens in a new tab)