About this role
Casual/On-Call | Living Wage Rate: $25.95
Are you an administrative professional who is looking for more meaning in your work?
PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We're seeking a Receptionist for Cristalina PARC, our community in Kelowna.
Welcome to Cristalina PARC
PARC communities are inspiring spaces, where our residents come, not just to live – but to live comfortably, and engage with a vibrant community of like-minded people.
In the heart of the vibrant Pandosy Village, Cristalina – PARC's newest community is in full bloom. Just one block from Lake Okanagan, the residence has 133 gorgeously appointed suites. This modern, sustainably designed nine-story building is purpose-made for independent living, with vitality and social connection built right in. Residents can enjoy fine dining, lounge area, fitness activities, arts, culture, and gardening – or just sit back and take in beautiful views of the lake with a glass of fine wine.
As Receptionist, you are the communication hub of the community – and on the frontline of communicating our values to residents and families. This means:
• Creating a warm and welcoming atmosphere by greeting residents and visitors.
• Performing a variety of administrative and support services in a professional, courteous, efficient and organized manner.
• Answering phone calls and responding to requests from residents and visitors – along with other reception duties such as answering resident inquiries, receiving deliveries and organizing service requests.
• Managing the residence driver's schedule and handling any booking conflicts.
• Scanning payable invoices and submitting them to appropriate managers for approval.
• Responding to emergency calls and assisting with security issues.
• Assisting with recreation programs and events.
• Supporting Food Service, Housekeeping and other departments as requested.
The perks of PARC Hospitality
• Meaningful work. How many hospitality jobs can say that? At PARC, you'll be making a positive difference in seniors' lives, each and every day.
• A true living wage. PARC is a Living Wage Certified Employer!
• Refreshments while you work. PARC's chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
• Flexible hours and location. We're open to scheduling when and where it works for you – with guaranteed shifts every week. PARC has five great locations across the Lower Mainland.
• A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
It takes a special kind of person to work here – does this sound like you?
• You are an upbeat and engaged team member who brings positive energy to all that you do.
• You have a Grade 12 education or equivalent, and at least two years of reception experience in a similar environment, with a strong focus on customer service.
• You're consistently professional and courteous; able to interact tactfully with individuals from diverse backgrounds.
• You handle high-stress situations calmly, and are comfortable managing competing priorities in a fast-paced environment.
• You have exceptionally strong computer skills, including Microsoft Word, Excel, Outlook and Publisher. Knowledge of other accounting, publishing and graphics software, such as Canva, would be an asset, too.
• You have current First Aid and CPR certifications, along with WHMIS. FOODSAFE is an asset, as well.
• You understand and respect the needs of seniors, their families, and the professionals engaged in their care.
At PARC Retirement Living we require a Criminal Record Check, and a TB test within the first month of employment.