About this role
Job summary
The role of Cancer Care Coordinator is to focus specifically on cancer care; to help improve the uptake of cancer screening programmes and patient experience.
Main duties of the job
The role of Cancer Care Coordinator is to focus specifically on cancer care; to help improve the uptake of cancer screening programmes and patient experience by providing personalised care planning and support through the cancer pathway and supporting the delivery of cancer requirements. The Cancer Care Coordinator can support early detection and prevention and ensure the early part of the patients journey is as seamless as possible. They are also able to offer support/signposting post diagnosis and support personalised care agenda. They can provide extra time and capacity to support patients in preparing for clinical conversations and work closely with GPs and other primary care colleagues. They offer support and information to patients and their families/carers throughout the cancer journey and across the cancer pathway.
About us
Connexus Primary Care Network brings together five GP Practices serving 50,000 patients in the Brislington, St Annes, Knowle, Totterdown and Stockwood areas of South Bristol. The PCN is located in South Bristol locality of BNSSG and employs a small staff team that is responsible for delivering a range of services under contract with NHS England.
Job description Job responsibilities
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY:
To assist the PCN and its network Practices in delivering improvements to the services we provide to our patients in relation to participation in national cancer screening programmes. To support our patients accessing screening programmes and addressing any necessary barriers or inequalities to access as able.
Ensuring robust and supportive referral practices are in place for patients suspected of having cancer; including use of guidelines, professional development, and safety netting of those referred. To offer personalised care and support to patients on their cancer journey as needed. Ensure FIT testing/full results for suspected gastrointestinal cancer referrals are completed.
In support of collaborative working the post holder will form productive and supportive relationships with PCN staff who have the skills, knowledge, and remit to contribute to this work. e.g., non clinical cancer champions, social prescribers, pharmacists, secretaries etc.
Take forward proactive monitoring and tracking of patients suspected or confirmed of having a cancer diagnosis ensuring that their journey is processed in a timely and efficient manner, in line with Cancer Waiting Time Targets and provide adequate safety netting.
To support cancer care reviews, prepare patients if needed and signpost to other services within the practice or PCN as needed to patients e.g Macmillan.
Provide advice and support to practices on cancer audit/referral review of cancer diagnoses. To work with practices to collate the learning from case reviews to identify any trends or learning. This may include coordinating practice cancer meetings, attendance, minutes and sharing learning/outcomes.
Provide the practice with support to host peer-to-peer learning events that look at data and trends in diagnosis and screening across a Network.
Create or update a Library of data packs and other resources, to support the delivery of information to patients in a wide variety of formats to meet the needs of all patient groups, including those with Learning Disabilities, and people for whom English is not a first language.
Review practice coding for report building and templates to ensure consistency across the PCN and accuracy of data. Identify coding anomalies and liaise with Ardens (template and reports used by all member practices).
Provide administrative support for project evaluation and feedback. To coordinate projects and project manage programmes that will our patients in relation to participation in national cancer screening or any new SWAG projects or new workstreams.
Support calls to patients with appropriate information so they are aware of what to expect when referred (e.g. info available on WCA website/Macmillan)
follow up on watch and wait scenarios when patients symptoms do not meet the criteria for referral. This could be very beneficial in vulnerable patient groups e.g learning disability/Dementia/mental health.
Project support
Current projects support practices in uptake/DNA reviews for all screening programmes breast/bowel/cervical/lung - Suggest run searches monthly and initiate process for recall/offering of these programmes in the most appropriate format for patients. This should have a focus on inequalities for access eg language barriers, digital exclusion, easy read formats, disabilities.
Community engagement events working with our CIL to support the cancer/health promotion elements, liasing with VSOs, health promotion, stop smoking just as examples.
26/27 QOF/DES/LES contractual elements (awaiting full clarification)
DES 26/27 states - Cancer and non-cancer screening
o Requirements to improve cancer referrals, early diagnosis and screening uptake, including expectations on referral quality, stronger safetynetting and clearer responsibilities for supporting eligible patients have been included. This will provide operational clarity and support consistent, effective delivery across PCNs.
LOGISTICS
- Run Ardens searches twice weekly for new cancer diagnoses and 2ww referrals for all 5 practices (unless a practice prefers in house)
- Offer support or review to new diagnoses method tailored to individual/practice preferences
- Coordinate and compile patient review lists for clinicians to review for 3 month cancer review meetings in all 5 practices, diarise and minute. Disseminate anonymised learning to teams if required.
- Search and review potential missed 2ww referrals in all 5 practices and advice practice team accordingly. Flag DNAs or significant delays. Ensure robust safety netting processes are in place for all practices
- Identify vulnerable/health inequalities in our cancer referrals and those at high risk (LD, SMI, drugs and alcohol) and offer support with various aspects which could include attendance and appropriate information in a format suitable to them. If appropriate to involve colleagues eg social prescribers, transport support to enable attendance.
- As above but for attendance to their cancer care reviews/appointments in practices.
- Coordinate the quarterly cancer care leads clinicians meeting, minute and disseminate learning/outcomes to practices.
- Reports/queries to the cancer leads in practice and PCN Cancer lead; informal supervision also provided via this route.
Person Specification
Qualifications Essential
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Desirable
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Experience Essential
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Desirable
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Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Connexus PCN
Address Wick Road
Bristol
BS4 4HU
United Kingdom
Employer's website https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)