About this role
Salary: £35,000 - 47,000 per year
Requirements: Strong experience with Cisco CUCM and UCCEGood knowledge of Microsoft Teams and SIPProven voice networking experienceWider networking experience, including LAN/WANExperience using SolarWindsStrong troubleshooting and problem-solving skillsAbility to work effectively with technical and non-technical stakeholdersExperience with Cisco LAN/WAN, Cisco or Check Point/Palo Alto firewalls, Cisco ISE, MAB/802.1X and Cisco Wi-Fi would be advantageousThe successful candidate will need to meet our required security vetting standards Responsibilities: Support and maintain voice and network infrastructure, with a particular focus on voice technologiesConfigure, install and maintain network hardware and softwareInvestigate, diagnose and resolve network and voice-related incidents within agreed SLAsSupport Cisco CUCM, UCCE, Microsoft Teams and SIP environmentsMonitor network performance using tools including SolarWindsCarry out network surveys and establish connectivity requirementsSupport system backups, restoration and routine network administrationMaintain accurate configuration records following hardware and software changesWork with colleagues, users and third-party suppliers to resolve technical issuesParticipate in an out-of-hours/on-call rota, typically around one week in fourWork closely with technical teams, end users and external suppliers to maintain reliable services and make effective use of our network infrastructure Technologies: CiscoHardwareICTSupportLANNetworkSecurity More:
We are hiring a Voice & Network Engineer to support and maintain critical voice and network infrastructure in Gloucestershire with hybrid working. This is a hands-on technical role within a complex, business-critical ICT environment, working 37 hours per week with participation in an out-of-hours/on-call rota. You will work across a varied voice and networking environment, develop deeper expertise across Cisco voice and network technologies, take ownership of technically interesting infrastructure challenges, and access ongoing training and professional development.
last updated 37 week of 2026