About this role
Salary: £30,000 - 40,000 per year
Requirements: Strong first and second line IT support experiencePractical knowledge of Microsoft SQLExperience supporting desktops, laptops and serversKnowledge of Active Directory, Exchange and Windows ServerA good understanding of networking and infrastructure troubleshootingThe ability to investigate unfamiliar problems and work towards a solutionStrong communication, organisation and problem-solving skillsConfidence working with colleagues at every level of a businessA proactive and adaptable approachA clean driving licence, access to your own vehicle and flexibility to travel between our locations when required Responsibilities: Provide first and second-line support to users across the businessMaintain desktops, laptops, servers and Microsoft applicationsSupport Microsoft Windows Server, Active Directory and Exchange environmentsAssist with Microsoft server administrationSupport a planned migration from VMware to Hyper-VTroubleshoot networks across our head office and retail estateSupport backup and disaster-recovery processes using VeeamProvide support for EPOS technology across multiple retail locationsSupport our ERP system and help introduce new functionalityUse Microsoft SQL to investigate issues and support business systemsSupport CCTV, telephony and mobile-device managementMaintain accurate technical documentation and proceduresWork with external suppliers and technology partnersContribute to infrastructure improvements and wider IT projects Technologies: Active DirectoryERPHyper-VSupportMobileSQLVMwareVeeamWindowsNetwork More:
We are a successful and growing multi-site retail and manufacturing business based in Bolton, working predominantly on-site with travel across the North West. You will join our established three-person IT team in a varied, hands-on role with broad exposure to infrastructure, business systems and operational technology. The position is permanent, with hours of Monday to Friday, 8:30am to 4:45pm, a 37.5-hour working week, 28 days annual leave including bank holidays, on-site parking, access to a pool car for business travel, and an on-call rota of approximately one week in every three. This is an excellent opportunity to take on more variety and ownership while helping improve the way our systems are supported and developed.
last updated 37 week of 2026