About this role
Salary: £37,000 - 42,000 per year
Requirements: Enterprise Wi-Fi troubleshooting and supportLAN/WAN experienceTCP/IP, DNS, DHCP, VLANs, and VPNs knowledgeExperience with switches, routers, firewalls, and wireless access pointsCCNA certification or equivalent networking qualificationExcellent communication and customer service skills Responsibilities: Provide technical support across networking, infrastructure, and end-user environmentsTroubleshoot and resolve hardware, software, connectivity, and Wi-Fi issuesManage and respond to support tickets in line with agreed service levelsEscalate complex issues to senior engineers where requiredDeliver remote and onsite support to customer environmentsAssist with infrastructure installations, upgrades, and migrationsConfigure and support network switches, routers, firewalls, and wireless solutionsMaintain accurate technical documentation and support recordsWork closely with customers to ensure exceptional service delivery Technologies: CloudHardwareSupportLANNetworkTCP/IP More:
We are an established IT infrastructure and managed services provider seeking a Network Support Engineer to join our growing technical team in Central London. This is an office-based role, five days a week, supporting a diverse portfolio of customers across the hospitality sector. The salary is £35,000 - £42,000, and the opportunity offers exposure to enterprise networking, Wi‑Fi technologies, cloud platforms, and infrastructure support.
last updated 37 week of 2026