About this role
Salary: £65,000 - 70,000 per year
Requirements: Strong experience supporting enterprise applications in productionSolid understanding of Incident, Problem and Change ManagementITIL-based service management experienceExcellent troubleshooting and analytical skillsExperience with monitoring and alerting platformsAbility to manage multiple priorities in a fast-paced environmentStrong stakeholder communication skillsExperience within wealth management, investment management, private banking or financial servicesKnowledge of ServiceNowSQL and scripting/automation experienceExperience working with third-party vendors and managed service providersUnderstanding of operational resilience and security controls Responsibilities: Supporting business-critical enterprise applications in a live production environmentManaging incidents, problems and changes in line with ITIL best practicePerforming root cause analysis and driving service improvement initiativesMonitoring application performance, availability and operational healthSupporting releases, deployments and production change activitiesWorking closely with business stakeholders, product teams and third-party vendorsAutomating manual processes and enhancing operational efficiencyContributing to operational resilience, disaster recovery and service continuity initiatives Technologies: SupportITILSQLSecurityServiceNow More:
We are a leading UK wealth management organisation supporting critical enterprise applications across a high-performing financial services business. We offer a hybrid working model, typically 50% London office and 50% remote, along with the opportunity to support high-profile financial platforms, join a collaborative technology team with strong investment in modernisation, and benefit from excellent career progression opportunities. We also offer a competitive salary, bonus and comprehensive benefits package.
last updated 37 week of 2026