About this role
Supervisor- Overnight
Position Description: Assists in supervision of the operations and coordination of assigned area. May supervise second shift (evening/night) use of facilities and remote sites. Work is performed under general supervision in accordance with established policies and procedures. Performance is evaluated based on the effectiveness and efficiency of operation of the area supervised. Supervises other staff and/or student employees.
Major/Essential Functions: • Responsible for supervising a team of custodians in the effective cleaning of buildings to established APPA level standards - completes building inspections, audits, and reports and holds staff accountable to maintaining established standards. • Provides Leadership, Orientation and Training for supervised staff, which includes full-time and part-time custodial staff as well as temporary workers and students • Actively coaches staff providing daily guidance and feedback. Conducts regular performance evaluations that highlight both strengths and areas for improvement • Distributes and collects keys and equipment, maintains accurate inventories of keys and equipment, ensures all equipment is used safely and is properly maintained to support seamless operations. Orders supplies and ensures custodial closets are properly stocked to meet building demands. • Completes work orders, investigates and responds to customer concerns and requests. Follows up on needs for corrective maintenance. • Schedules coverage assignments for buildings where staff are absent from work. Schedules periodic deep cleaning, floor care projects, and special project work during the semester, over the summer and during interims. • Organizes resources for special events – includes precleaning, event services, and after event clean-ups and includes tracking and reporting associated labor hours and other expenses. • Time tracking, recording and reporting responsibilities to include – accurate and effective absence management, responsible time off approvals which support the ongoing operations, and accurate TCP/HRMS time entries and tracking of benefit time use for assigned staff • Attends Services meetings – weekly/monthly/quarterly, supervisor forums, trainings, and assigned professional development workshops (sometimes outside of regular shift hours) • Responds to emergencies. Coordinates resources and actively works independently or with a team to mitigate damage. Examples may include water infiltration (broken pipes, fire suppression system activation, roof leaks, flooding, etc.), clean-up of spills or bodily fluids, accidents and/or employee injuries, etc. Responsible for communication with customers and completion of after incident reporting.
Required Qualifications: Completion of high school or the equivalent plus five years progressively responsible office administration or supervisory experience. Additional education may substitute for required experience on a year for year basis.
Safety Information: Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement: Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University: Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Knowledge, Skills, and Abilities: • Ability to work under pressure in a multi-task environment to meet customer deadlines. • Have excellent customer skills