About this role
Roving Store Worker (Mixed)
Job Description: Food Preparation & Service • Operates ovens, roller grills, and similar kitchen equipment in environments where established procedures are followed and no cooking skills are required. • Heats, assembles, and prepares food items to support heat-and-eat and Quick Service Restaurant (QSR) operations. • Ensures condiments and complimentary food items are stocked and available during service periods. • Stocks grab-and-go and quick-heat items as needed. • Maintains sanitation and cleanliness standards in food preparation areas, service areas, and on all equipment utilized. Stocking & Inventory Control • Transports merchandise from the stockroom to the sales floor and replenishes stock in a neat and presentable manner, following established instructions. • Conducts periodic inventory counts. • Reports out-of-stock, slow-moving, defective, or damaged merchandise to management. • Performs random price verification checks and initiates corrective actions as instructed. • Stocks food, beverage, and retail supplies before service periods and replenishes inventory throughout shifts. • Assists in maintaining accurate and up-to-date retail shelf labels. Cash Handling & Administrative Duties • Maintains required documentation, including returned inventory logs, daily cash reports, and other related records. • Operates cash registers and other point-of-sale (POS) equipment. • Processes sales transactions, accepts payments, makes change, and handles cash, credit card, and check transactions. • May establish new customer accounts, process refunds, and perform other transactional duties as directed. Customer Service • Provides a high level of customer satisfaction through consistent and exceptional service. • Greets customers promptly upon contact or line of sight. • Actively listens to customer needs and provides solutions to enhance satisfaction and loyalty. • Builds trust and fosters a welcoming environment that supports a personalized customer experience. • Resolves customer concerns at the lowest possible level and communicates obstacles to management when necessary. Sales Promotion • Actively promotes the benefits of the Military Star Credit Card to customers to drive sales growth and increase customer loyalty. • Compliance & Additional Responsibilities • Performs other duties as assigned. • Complies with all applicable directives, policies, and procedures. • Actively supports and implements Equal Employment Opportunity (EEO) laws and programs within the Exchange. • Assumes other related responsibilities as assigned.
Job Qualifications: Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9-month for 9-month basis.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Operates ovens, roller grills, or similar kitchen equipment in environments where set procedures are followed and no cooking skills are required. Heats, assembles, or otherwise prepares food items to support heat and eat and quick service restaurants (QSR). Ensures all condiments or complimentary foods are available during service times. May include stocking of grab-and-go or quick heat items. Maintains required sanitation and cleanliness of food preparation and service areas as well as all equipment utilized. Transports merchandise from stockroom to sales floor and replenishes stock in a neat, presentable manner following instructions. Conducts periodic stock counts; reports out of stock, slow moving, defective or damaged merchandise to management. Performs random price verifications and initiates corrective actions as instructed.
Stocks food, beverage, or retail supplies prior to service periods and replenishes items throughout the shift. Assists in maintaining accurate and up to date retail shelf labels.
Maintains required documentation including returned inventory logs, daily cash reports, and other related records. Operates a cash register or other point of sale equipment; rings sales, makes change, and processes cash, credit card, and check transactions. May enter new accounts, process refunds, and perform other transactional functions as directed. Provides a high level of customer satisfaction through consistent, excellent service. Greets each customer upon contact and/or line of sight, actively listens to needs, and provides solutions to enhance satisfaction and loyalty. Builds trust and creates a welcoming environment to support a personalized customer experience. Resolves customer issues at the lowest possible level and communicates obstacles to management.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.