About this role
Job summary
We are looking for a motivated and reliable Dispenser to join our expanding dispensary team. As our service continues to grow, we are seeking someone with excellent attention to detail, strong communication skills, and the ability to work effectively as part of a supportive team. Ideally, candidates will hold an NVQ Level 2 (or equivalent) in Pharmacy Services; however, we are happy to provide training for an exceptional candidate who demonstrates the right attitude and willingness to learn. The successful candidate should also be willing to work occasional overtime to support ongoing service provision when required.21 Hour over the following periods:
Monday 9am until 2pm
Tuesday 1pm until 5.30pm
Wednesday 1pm until 5pm
Friday 9.00am until 6.30pm (1 hour unpaid lunch break)
Main duties of the job
Job Summary: The postholder will be responsible for the safe and accurate dispensing of medications to patients in line with practice protocols, legal requirements, and NHS guidelines. The role also involves supporting the smooth running of the dispensary, maintaining stock levels, and delivering excellent patient care.
About us
Shipston Medical Centre provides primary health care services for the population of Shipston on Stour and the surrounding villages. We have around 12,000 patients and continue to grow as the population in the area grows. We are a patient focused and caring organisation which values education and development, and as such we have a long history of hosting learners and supporting colleagues in their professional development. Our focus on high quality evidence based care with compassion has enabled us to achieve and maintain our 'Outstanding' rating from the CQC.
We operate from two sites with clinical functions being split across the main Medical Centre site and our premises within the Ellen Badger Hospital. Admin functions are centralised at the Medical Centre site in the main.
The Medical Centre team are friendly, helpful and passionate about the care we provide. Looking after each other is as important as looking after our patients, and a key element of how we operate.
Job description Job responsibilities
Key Responsibilities:
Dispensing duties
Actively prepare and dispense prescriptions under GP authorisationUtilise software use for processing prescriptions, and ensure all dispensing processes comply with legal, ethical, and professional standards.Label, check and hand out medications to patients with appropriate advice, process repeat prescriptions in line with practice procedures, identify and escalate any prescription queries or discrepancies.
Patient interaction
Provide clear instructions to patients regarding their medicationRespond to patient queries in a professional and courteous mannerMaintain confidentiality at all times.
Stock control and administration
Assist with ordering, receiving, and checking pharmaceutical stockMonitor stock levels and expiry datesEnsure proper storage of medications, including controlled drugsMaintain accurate records in line with dispensary requirements.
Clinical Governance and compliance
Adhere to all safety legislation (e.g. Medicines Act and Health and Safety at Work Act)Follow practice policies, SOPs, and infectious control procedures.Participate in audits and quality improvement activitiesReport incidents, errors, and near misses in line with practice policy.Teamworking
Work collaboratively with GPs, nurses, and administrative staffSupport colleagues during busy periodsAttend team meetings and training as required.This job description is not exhaustive and may be amended to suit the needs of the practice. The post holder may be required to undertake additional duties appropriate to the role.
Person Specification
Experience Essential
Experience working in a dispensary, pharmacy or GP practice or other related environment. Strong attention to detail and accuracy Good communication and interpersonal skills Ability to work independently as part of the team Basic IT skills. Commitment to confidentiality and data protection Flexible approach to working hours Willingness to undertake training and continuous professional development
Desirable
Experience using clinical systems such as EMIS and Titan Knowledge and experience of repeat prescribing systems Good understanding of dispensing processes and medication safety
Qualifications Desirable
NVQ level 2/3 in pharmacy services or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Shipston Medical Centre
Address Shipston Medical Centre
Badgers Crescent
Shipston on Stour
Warwickshire
CV36 4BQ
United Kingdom
Employer's website https://www.shipstonmc.warwickshire.nhs.uk/ (Opens in a new tab)