About this role
Job summary
As a key member of the Gastroenterology and Hepatology Team, the post holder will monitor patient pathway progress and support the achievement National targets.
The post holder will act as the focal point for the multidisciplinary team and will be an essential and integral part in the smooth running, administration and organisation of the MDT's within the Gastroenterology and Hepatology service. This is a unique administration role that requires flexibility, attention to detail, initiative and excellent communication skills.
Main duties of the job
1.Facilitate data collection for patients referred to the: Autoimmune MDT, IgG4 MDT, IBD MDT, Histology Meeting, Nutrition MDT, X-Ray meeting and enter the information onto appropriate database(s)
2.Provide information to support achievement of the national waiting times targets.
3.Provide secretarial and administrative support to the Junior doctors within the Gastro and Hepatology Team.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description Job responsibilities
To facilitate the MDT meetings. This may require being available for an early start/late finish or during lunchtimes. To liaise with clinical and administrative staff across departments and different NHS Trusts to develop MDT meeting lists. Provide administrative support for MDT meetings To ensure that proformas for each patient to be discussed at the MDT are prepared, having identified all relevant existing clinical data. To organise the weekly multi disciplinary team meeting ensuring that notes, X-rays, pathology slides and other relevant information is available when required. To organise and operate all visual aids needed for meetings eg. Video conferencing. At the MDT meeting complete a live detailed proforma or detailed summary for patient discussed. Keyboard skills are essential To log actions of meetings and be responsible for ensuring that such actions have been carried out. To ensure that outcomes of MDTs (management and treatment plans) are filed in the patients notes. To work with the MDT members to ensure that appropriate action follows the MDT and that general practitioner are advised of decisions. Ensure all discussions about each individual patients management and the attendance of MDT members are recorded. To provide cross cover for other team members during periods of planned leave, sickness, absence or as requested by the Team Leader. Review and despatch of clinical, administrative and general correspondence by digital transcription. Ensuring that clinic letters are sent out promptly to General Practitioners. Provide administrative support to consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required. Ensuring investigations have been requested and tracking results with hospital notes to ensure appropriate action is carried out in a timely manner. Proactively manage patient pathways on Electronic Patient Record (EPR) to ensure patient is on correct pathway and discharged when appropriate. Use of Clinical Intranet for obtaining results as appropriate. Use of EPR to search and amend patient records. Use of EPR to check appointments booked for patients as requested. To ensure the units GP advice line is being actioned and to ensure charges are correctly processed. Receiving telephone calls and emails from patients, General Practitioners and any other general enquiries and responding in a timely manner. Oversight of booking patients via telephone and updating the required systems. Close liaison with Endoscopy Department to maintain smooth running of endoscopy sessions and to keep department informed of any known changes to forthcoming sessions. When requested organising and setting up of extra sessions and liaising closely with endoscopy staff, appointments staff and patients. General secretarial duties including but not restricted to collating etc and any other duties as requested by the Admin Manager, Service Manager or Doctors. Work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, escalating and intervening where necessary to expedite appointments and procedures to avoid breaches. Update patient details on EPR and other Trust and departmental record systems as necessary, including updating GP and Patient addresses. Any other duties which may be needed to fulfil the objectives of the post, which are appropriate to the grade as required from your line manager or the Directorate Management team.
Person Specification
Education Essential
GCSE English and Math (Or Equivalent) at Grade C or above
Desirable
Educated to degree level/NVQ level 3 or above
Work Experience Essential
Administration Experience Experience of working in an office environment
Desirable
Knowledge of RTT 18 week pathways Band 4 NHS Experience MDT Co-Ordinator Experience
Person Specifications Essential
High standard of written and spoken English Organisational skills Ability to work independently and as a member of a team Ability to prioritise and work to deadlines
Desirable
Evidence of positive approach to working in complex environments Keen to further own training and development Confident with talking on the phone to patients and external skate holders
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Oxford University Hospitals NHS Foundation Trust
Address John Radcliffe
Headley Way
Headington
OX3 9DU
United Kingdom
Employer's website https://www.ouh.nhs.uk/ (Opens in a new tab)