About this role
Job summary
The Device engineer is focused on the annual hardware refresh of the enduser device estates across the Trust over a four-year period.
The End User device within the trust could encompass:- Desktop and Notebook/Laptop devices- Smartphones, Tablets and other mobile devices- Virtual Desktops and associated applications
Typically this involves handling the bulk of the device replacementsincluding all discretionary and some break/fix replacements as well asdeployments required by an existing project where time and resourcepermits.
The role requires the ability to organize their own work and do so flexibly to accommodate both the needs of individual users and the wider organization simultaneously. It will involve deployments for projects and large/complex moves as required.
Managing the stock levels and coordinating with onsite and offsite teamsresponsible for storage and arranging transport.Working closely with the packaging team to assist in discovery, testing and deployment of images and packages.
The deployment role entails the use of several existing tools to assess theestate and identify devices due to be upgraded, assessing the appropriatedevice required specific role or function, where a new device is beingassessed this role will be key in the selection and testing of such devices.
Main duties of the job
Technical Proficiency and Deploymento Hardware Deployment and Management: Oversee the build, configuration, and deployment of EUC devices (desktops, laptops, mobile devices, and peripherals).o Ensure that more than 1,000 devices are deployed annually across the Trust.o Assess the specific technical needs of end-users and ensure that the most appropriate devices are selected based on role or functional requirements.o Lead the testing and implementation of new device images and application packages, ensuring compliance with Trust standards.o Provide technical expertise during large-scale or complex deployments, troubleshooting issues, and resolving problems efficiently.o Support the project team in large or complex moves, ensuring all devices are correctly deployed in line with the overall project objectives.o New Device Testing and Recommendations: Take a leading role in testing and evaluating new EUC devices, ensuring they meet the technical and operational needs of the Trust.o Work closely with procurement teams and technical support staff to recommend new devices, providing thorough testing and feedback before deployment.oDisposal and Data Destruction: Manage the certified data destruction process (e.g., using Blancco) and ensure that all hardware disposals are conducted through Trust-approved procedures. This includes managing asset disposal in compliance with regulatory and Trust requirements, maintaining accurate records of the process.
About us
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description Job responsibilities
Technical Proficiency and Deployment Hardware Deployment and Management: Oversee the build, configuration, and deployment of EUC devices (desktops, laptops, mobile devices, and peripherals). Ensure that more than 1,000 devices are deployed annually across the Trust. Assess the specific technical needs of end-users and ensure that the most appropriate devices are selected based on role or functional requirements. Lead the testing and implementation of new device images and application packages, ensuring compliance with Trust standards. Provide technical expertise during large-scale or complex deployments, troubleshooting issues, and resolving problems efficiently. Support the project team in large or complex moves, ensuring all devices are correctly deployed in line with the overall project objectives. New Device Testing and Recommendations: Take a leading role in testing and evaluating new EUC devices, ensuring they meet the technical and operational needs of the Trust. Work closely with procurement teams and technical support staff to recommend new devices, providing thorough testing and feedback before deployment. Disposal and Data Destruction: Manage the certified data destruction process (e.g., using Blancco) and ensure that all hardware disposals are conducted through Trust-approved procedures. This includes managing asset disposal in compliance with regulatory and Trust requirements, maintaining accurate records of the process.
Person Specification
Qualifications Essential
A degree or equivalent qualification in IT, Computer Science, or a related field (or relevant work experience). Relevant certifications in IT support, such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate
Desirable
NHS or healthcare IT environment experience Basic network troubleshooting knowledge
Experience Essential
Technical Skills: Proficiency in device imaging, application deployment systems (e.g., SCCM), and hardware testing NHS or healthcare IT environment experience Experience with device imaging and deployment tools such as SCCM/MECM
Desirable
Asset management and hardware lifecycle management experience Experience supporting virtual desktop environments (VDI/Citrix)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Berkshire NHS Foundation Trust
Address Royal Berkshire Hospital Main Site
London Rd
REading
RG1 5AN
United Kingdom
Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)