About this role
Job summary
A post has arisen for the role of Patient Pathway Coordinator across the Head, Neck and Urology services. This is an excellent opportunity for individuals eager to gain valuable experience in the PPC administration role or those excited to explore a new specialty.
As a Patient Pathway Coordinator, you will play a pivotal role in ensuring the smooth and efficient management of patient pathways, contributing to the delivery of outstanding care within our esteemed Urology department. You will become part of a dedicated and highly skilled team committed to maintaining the highest standards of patient care and service delivery.
This role offers exciting opportunities for personal and professional growth within a dynamic healthcare environment, with the chance to make a meaningful impact on the quality of care provided to our patients.
If you are passionate about contributing to a healthcare team and are looking to develop your career in an administrative role, we would love to hear from you!
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements Essential
Computer literate, with experience of using a keyboard with a high level of accuracy. Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Confidentiality and Data Protection Health and Safety Equality and diversity
Desirable
Sound office clerical background providing knowledge of relevant procedures Experience of using a full range of IT/Patient data systems - As applicable to speciality
Qualifications/Academic/Craft/Professional Essential
Good general education with GCSE English at grade C or above RSA II (or equivalent)
Desirable
ECDL Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care Institute of Health Records & Information Management Diploma (IHRIM) Shorthand speeds of 80wpm
Further Training Essential
On the job training
Desirable
Supervisory training Experience of managing health & safety issues
Experience Essential
Quality Customer Service Some experience providing required NHS knowledge and qualification equivalences if necessary
Desirable
Experience of supervising staff
Contractual Requirements Essential
Regular attendance and willingness to work flexible hours as necessary
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)