About this role
Overview
The License & Title Coordinator Associate provides support for the Enterprise/National/Alamo brands with responsibility for administrative processing of license and title paperwork for initial registrations, renewals and other items relating to the licensing and titling of vehicles. This position is responsible for developing and maintaining a strong relationship with the Department of Motor Vehicles, License & Title Services and field personnel to ensure all vehicles are legally titled and registered to the company. The L&T Assistant also maintains the Onbase process, updates L&T databases, and reviews and completes tasks via a Sharepoint database.
This position is working in the office located at 14002 E. 21st Street, Tulsa, OK 74134. Working hours will be Monday through Friday with an 8 hour set schedule work day.
We offer a robust Benefits Package including, but not limited to:
Competitive Compensation - This position offers targeted 1st year annual compensation of $35,360.00 with an average 40 hour work week.Paid Time Off, starting with 12 days off per yearHealth, Dental, Vision insurance; Life Insurance; Prescription coverageEmployee discounts on car rentals, car purchases and much more!401(k) retirement plan with company match and profit sharing Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.
Responsibilities
Review the Manufacturer Statement of Origin (MSO) for accuracy and determine documentation needed by the state in order to correctly register the vehicleReview and assess vehicle status to determine proper renewal procedurePrepare and complete paperwork, utilizing state knowledge to evaluate registration documents and license plates, researching and resolving discrepancies, and verifying accuracy prior to sending to DMVs and license and title servicesVerify and complete title/renewal transactions within third party DMV systems that are linked directly to the State DMV offices ensuring vehicles are legally titled and registeredUpdate internal systems, such as VEM/EVMS/ATS/TMS/etc., with applicable license informationSupport the document management process, ensuring all appropriate titles and registrations are inventoried; assign and manage plate, decal, and registration document inventorySign and notarize documents and complete affidavitsOrganize and file legal registration documents and handle daily mailing of paperworkResearch missing MSOs and registrations; track and follow up with state and/or license services on registrations and renewals, ensuring vehicles are legally registered and platedMaintain data spreadsheets tracking the activity on MSOs, titles, renewals, impounds, and miscellaneous L&T information as neededSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be 18 years oldMinimum 1 year customer service experience requiredMinimum 1 year administrative support experience requiredBasic working knowledge in ExcelMust be able to apply for and obtain a Notary Public Commission for the State of Oklahoma Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be willing to accept a starting pay of $17.00/hour.Apart from religious observations, must be willing to work a 40 hour work week Monday-Friday.Work environment involves light physical effort- requires handling of average-weight object up to 50 pounds or some standing or walking up and down stairs for more than 2 hours a day.Current resident in the Tulsa area