About this role
Overview
Are you a highly organized communicator who thrives in a fast-paced, customer-focused environment? Join our team as a Car Sales Shared Services Coordinator and become the go-to partner for the dealerships and group operations!
What You'll Do:
Serve as the main contact for the management teams and the group admin officesEnsure car sales files are processed accurately and on timeLiaise with lenders and product vendors to support dealership operationsAnswer funding-related questions and provide expert guidanceParticipate in strategy meetings to improve processes and customer experience What We're Looking For:
Strong organizational and communication skillsAbility to build relationships across teams and with external partnersA proactive mindset and attention to detail This role is located at the Enterprise Mobility Lakeside campus in Maryland Heights, MO (2291 Ball Drive, Maryland Heights, MO 63146).
What you'll get with this position:
A full-time position with a competitive starting salary of $39,700 (19.09/hr)A flexible, hybrid schedule working Monday through FridayA career path with advancement and growth opportunities14 days paid time off within your first year with us + 6 paid holidaysFull benefits, 401K, profit sharing and great discounts Company Overview
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Customer & Group Support
Act as the primary contact for assigned Groups, providing expertise in car sales processing, accounting, and complianceDeliver high-quality service to internal and external customersCommunicate weekly, monthly, and annual reports to GroupsLead group calls to review reporting and performance metrics Operational Oversight
Monitor daily reporting to ensure timely completion and funding of car sales transactionsAssist with processing transactions throughout the monthResolve issues related to funding, data entry, and collectionsHandle branch-specific requests such as auditing files, managing returned vehicles, and scanning documents Collaboration & Relationship Management
Partner with Groups and Shared Services to identify trends and resolve problemsBuild and maintain strong relationships with teams and vendorsParticipate in meetings to share insights and improve customer experience In addition to these job functions, candidates will also need to display proficiency in the following Competencies:
ExecutingWorking With a TeamCustomer ServiceDetail-OrientedAnalyzingCommunicationFlexibility Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum:
High School Diploma/GED RequiredMust have 2+ years of customer service and/or administrative experienceMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future