About this role
Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well-being, and much more. As we continue to grow our business, an opportunity has become available for a Cloud Infrastructure Engineer to join our team. You will help drive the smooth running of our environment by improving and evolving our infrastructure, resolving infrastructure issues, supporting longer-term projects, simplifying complex systems and supporting the developer experience team with local environment improvements and platform improvements. All the above is expected to be delivered through leveraging Agile principles and best practices. Reporting status and success of initiatives will be based on agreed golden metrics and KPIs, in alignment with strong data-driven decision-making. Contribute to the smooth running and ongoing improvement of our environments, ensuring stability and efficiency. Support the developer experience team on their journey to enhance the developer's experience by improving tooling, processes and automation in a practical, hands‑on way. Research, troubleshoot and resolve infrastructure‑related issues across the full technology stack. Support longer‑term platform and infrastructure initiatives that drive growth and technical maturity. Maintain clear and well‑structured documentation for internal tools, systems and environments. Assess and recommend new tools, technologies, and cloud services that can bring value to the business. Work confidently across both application‑level and infrastructure‑level code where required. Promote strong operational practices, focusing on performance, reliability, and security. Collaborate closely with our Site Reliability team to support operational tasks and improvements. Simplify systems and services by reducing complexity and helping to remove technical debt. Communicate complex technical topics clearly and effectively to both technical and non‑technical colleagues. Leverage Agile principles and best practices in day-to-day operations.