About this role
About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered. As a Lead Product Manager, reporting to the Discipline Head, you’ll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes. You might be the most senior person on the team, so we are looking for people who are self-starters and who can model leadership in a collaborative and inclusive manner, inspiring the team and stakeholders, and using your influence to shape strategies, roadmaps, scopes and budgets. You will ensure products and services deliver measurable value by exploring user needs-defined by comprehensive research, organisational needs-defined by the requirements placed upon or introduced by the client, and service needs. As the Lead Product Manager, you will work on complex engagements and when necessary at programme level for those that are high risk or sensitive. You will support recruitment, interviewing and onboarding of new team members and line managers up to three Senior Product Managers. You will provide strategic direction within the community of practice and coach & mentor others. Lead Product Managers are expert practitioners of product management practices, principles and approaches. As an effective leader, you will help drive decisions that deliver successful outcomes. Your main responsibilities will be achieved, by applying the following practices, within engagements: Apply Agile and Lean practices, innovate, and advocate for best approaches. Provide expert consultancy to stakeholders and lead on the development of guidance on all UCP services. Own financial and strategic aspects of product management. Drive success through the full product life cycle and operational management. Anticipate & solve problems and build problem-solving capabilities in others. Lead product and strategic ownership, ensuring user needs are met.