About this role
Client Success Operations Intern
Job Description: As the Client Success Operations Intern you will support the Client Success team in delivering exceptional customer experiences through reporting, customer engagement support, process documentation, and operational excellence. This role provides hands-on experience in customer lifecycle management, customer analytics, and account support while working closely with Client Success Leads and cross-functional partners. This internship will also provide you the opportunity to develop industry related skills in a professional environment, network with Best Buy employees and explore a wide range of career paths.
This internship will be available from June to August 2027. This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
This internship has the potential to lead to a full-time opportunity. This position is not eligible for immigration sponsorship.
Housing Note: A limited number of company-sponsored summer housing slots are available near corporate headquarters for non-local candidates.
What you’ll do • Support Client Success Leads with customer engagement activities and follow-up tasks. • Prepare reports, dashboards, and presentations to track customer health, engagement, and satisfaction. • Monitor customer feedback, survey results, and action items to support continuous improvement. • Assist with customer onboarding activities and customer communications. • Collaborate with clients, sales teams, cross-functional partners, and leaders in a fast-paced environment. • Participate in team meetings, training sessions, and cross-functional initiatives across the business.
Basic qualifications • Must be pursuing an associate or bachelor’s degree from an accredited college or university in Business, Marketing, Communication, Data Analytics, or a related field, graduating between fall 2027 and spring 2028 • Must be able to work in the Richfield, MN corporate office 4 days a week, Monday through Thursday • Must be able to work 40 hours a week Monday-Friday between the hours of 8:00am-5pm (Central Time) • Must be able to commit to the internship start and end date of 5/31/2027- 8/6/2027
Preferred qualifications • Strong organizational and time-management skills, with the ability to manage multiple priorities • Analytical mindset with strong attention to detail and the ability to identify trends and insights from data • Proficiency in Microsoft Excel, PowerPoint, and other productivity tools • Customer-focused mindset; customer service, retail, hospitality, or other customer-facing experience is a plus • Curiosity, initiative, and a willingness to learn in a fast-paced environment • Experience with CRM systems, EDI, or CXML data
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include: • Competitive pay • Generous employee discount • Physical and mental well-being support
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.