About this role
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the ClientOur client is a growing exterior cleaning company specializing in professional window cleaning services for residential and commercial clients.
The company is focused on delivering high-quality service, strong customer experience, and scalable local operations. As demand continues to grow, FlexWash is building a stronger inbound sales function to convert leads more efficiently and support continued expansion.
This is a hands-on, execution-focused environment where results matter and high performers are rewarded.
About the RoleWe’re hiring a high-performing Inbound Sales & Appointment Specialist to support a fast-growing residential and commercial exterior cleaning company.
This role is focused on converting warm inbound leads into booked jobs. You will be the first point of contact for customers reaching out for window cleaning services—handling inquiries, building trust quickly, and guiding them through scheduling and service options.
This is a performance-driven sales role, where speed to lead, communication quality, and closing ability directly impact revenue and personal earnings. Ideal for someone who enjoys structured phone conversations, helping customers make decisions, and working in a fast-paced, measurable environment.
What You’ll DoManage all inbound leads and customer inquiries via phone, text, and CRM (Housecall Pro)Respond quickly to new inquiries and follow up with potential customersSchedule appointments and manage booking coordinationProvide clear, friendly, and professional customer communicationConvert inbound leads into booked services using consultative sales techniquesUpsell recurring service plans (monthly, quarterly, biannual) and one-time cleaningsApply a quarterly-first sales approach with strategic downselling when appropriateMaintain accurate CRM records for all customer interactions and job details
Base Pay: $8/hour ($320/week full-time) equivalent to $1300Commission: 2% on revenue above $8K/weekBonus: $10 per recurring service plan soldPerformance Requirement: Minimum 30% conversion rate to qualify for bonusesCan potentially make $3000 by end of month if performance is amazingRequirements
Fluent English with clear, neutral, and professional verbal communicationExperience in phone-based sales, inbound closing, or appointment settingComfortable working with CRM systems (Housecall Pro or similar)Ability to manage multiple customer conversations efficientlyPreferred Traits
Friendly, warm, and naturally conversational toneStrong ability to build trust quickly over the phoneComfortable handling objections and guiding hesitant customersHighly organized with strong attention to detailSelf-motivated and driven by performance and resultsCoachable and open to feedback and process improvement