About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
Verify patient insurance coverage and process insurance claims efficiently Handle claims concerns, including follow-ups, corrections, and resolutions Create, submit, and track insurance claims and appeals Communicate with insurance providers, residents/patients, and relevant departments regarding billing and claims issues Prepare and manage medical billing functions, ensuring accuracy and compliance Maintain up-to-date records of claims, billing activities, and insurance information Coordinate with internal departments to resolve discrepancies Requirements
6 months - 1 year BPO experience in a US Healthcare accountGood working knowledge with Medical Billing (Claims, Benefits, Appeals)Excellent verbal & written English skills Ability to display empathy and patience in addressing customer concerns Strong problem-solving skills Adaptability to a changing work environment Ability to remain calm under pressure Proficiency in using computer systems & relevant software Willing to work onsite in MakatiAmenable working night shift
Benefits
What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives