About this role
Hourly Rate: $23.47
Hourly Wage: $23.47 Shift: 1st; must be available to work weekends and holidays Requirement: Valid driver’s license required Position type: Full Time
RESPONSIBILITIES:
• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency • Supervise and inspect the cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation • Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses • Respond to guest requests, concerns and problems to ensure guest satisfaction. • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
REQUIREMENTS:
• High School diploma or equivalent required • Previous housekeeping experience preferred • Previous supervisory responsibility preferred • Flexibility in work hours, scheduled days; must be willing to work weekends and holidays
Site Specific Perk: • Free On-Site Parking • Uniform laundering, stipend for work shoes • Complimentary meal and soft drink per shift • Department celebrations • Associate Appreciation Week • Monthly associate recognition and reward programs • Monthly cell phone stipend
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.