About this role
Job Description:
1, Core Clinical Function
• Attend all emergency patients presented to the Emergency service promptly within stipulated time. • Immediate response to Emergency codes and Emergency Response Team (ERT) alert. • Provide initial assessment & examination, diagnosis and appropriate treatment for emergency patients in A&E, related clinical areas and in-patient wards within their level of experience and competence. • Communicate effectively the preliminary diagnosis, treatment options and health management with patient prior disposition or referrals. • Coordinate and collaborate with multidisciplinary teams to deliver comprehensive patient care. • Facilitate external and internal referrals, coordinate patient transfers for further management and continuation of care. • Ensure duties and functions undertaken in a manner that minimizes delay or service disruption. • To deliver efficient care through effective communication and teamwork with other related services and allied health. • Support the emergency physician and organisation in other duties including risk management, critical incident investigation, infection control, disaster preparedness and major incident planning for A&E. • Participate in community events, health fairs, and other outreach activities to promote health screening services as needed.
2, Administrative & Clinical Governance
• Maintain consistent and accurate documentation, clerking and medical record practices. • Compliance to practices according to the policies and protocols of Hospital Pakar Damansara 2. • Compliance to local, state and federal health regulations and standards. • Comply and address to policies on patients’ and family’s rights at all times. • Ensure confidentiality and compliance with data protection regulations. • To comply and carry out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994: • To take responsible care at work for the safety of yourself and other persons • To cooperate with your employer and any other person in charge • To wear or use any protective equipment or clothing provided by the employer • To comply with any instruction or measure on occupational safety and health • Compliance to patient safety goals as safety improvement measures. • Participate in all 5S activities. • Adhere to Standard People Practice (SPP). • Perform any other duties assigned by the Emergency Physician, MD or CEO.
3 Continuous Medical Education
• Attend departmental and hospital educational sessions, committee meetings. • Participate in staff training & training development in emergency care. • Attend external training relevant to line of work. • Involvement in ESG efforts and innovation activities organized by department or organization.
Requirements:
Education:
• Bachelor's degree in Medicine (MD or MBBS)
Knowledge and Experiences:
• Valid MMC registration with Annual Practising Certificate (APC) • 3–5 years of working experience in a hospital setting • Experience in Accident & Emergency (A&E) or Intensive Care Unit (ICU) is an added advantage • Competent in managing acute medical and trauma cases across all triage categories, involving adult and paediatric patients • Proficient in acute medicine, trauma management, resuscitation, and emergency procedures, including airway management, suturing, wound care, fracture immobilisation, and basic emergency ultrasound (if applicable) • Familiar with MOH clinical practice guidelines (CPG), emergency workflows, and patient safety standards
Skills & Competencies:
• ALS / ATLS / PALS/ NRP certification would be advantageous • Excellent communication and interpersonal skills • Team-oriented, with a collaborative approach to patient care and workplace relationships • Strong analytical and problem-solving abilities • Detail-oriented with a strong focus on accuracy in documentation and patient management • Effective time and task management skills, with the ability to handle multiple cases simultaneously in a fast-paced environment • Basic computer literacy, with proficiency in Microsoft Excel and PowerPoint considered an added advantage