About this role
Main Responsibilities:
• Screen, check, analyze, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing. • Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies. • Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety. • Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist. • Produce, compound, execute, and process pharmaceutical preparations ( mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision. • Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance. • Implement, execute, and maintain the “5 Rights” of medication safety throughout dispensing and distribution processes. • Gather, collate, analyze, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking. • Prepare Indents for floor medications in accordance with inventory procedures. • Check, analyze, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist. • Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy. • Operate, implement, and analyze inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting. • Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings. • Compile, collate, analyze, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements. • Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems. • Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions. • Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency. • Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities. • Analyze, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency. • Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist. • Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.