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HEAD, EXAMINATION DEPARTMENT @ Jcorp

KPJ Healthcare University - HeadquartersOnsiteFull-time
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About this role

Job Description: Leadership and Management:

• Lead and manage the overall operations of the Examination Department. • Supervise examination staff and provide guidance on roles and responsibilities. • Ensure compliance with institutional and regulatory requirements.

Examination Planning and Execution:

• Oversee the preparation and approval of examination schedules and timetables. • Coordinate with academic departments for paper setting and moderation. • Ensure timely and secure printing, storage, and distribution of exam papers.

Examination Conduct and Monitoring:

• Ensure proper logistics for exam venues and invigilation arrangements. • Address and resolve any examination irregularities or misconduct cases. • Monitor examination proceedings to uphold academic integrity.

Result Management and Reporting:

• Review and validate examination results before official release. • Ensure accurate result processing and address discrepancies as needed. • Lead the preparation of reports and documentation for the Examination Board.

Policy Development and Compliance:

• Formulate and update examination policies and procedures. • Ensure alignment with accreditation and quality assurance standards. • Conduct periodic audits to evaluate examination processes.

Stakeholder Communication and Support:

• Liaise with academic departments, faculty, and administrative units. • Handle examination-related queries from students and staff. • Provide support during audits, inspections, and academic reviews.

Job Requirement: Education:

• Bachelor degree in Education, Administration, or a related field. • Master’ degree qualification is an added advantage.

Knowledge and Experiences:

• Minimum 5 years of experience in academic or examination management. Proven leadership in managing academic or administrative units.

Skills & Competencies:

• Excellent understanding of examination regulations and academic policies. • Strong analytical, decision-making, and problem-solving abilities. • Proficient in Microsoft Office and academic management systems. • High integrity, confidentiality, and professionalism.

Technical skills required

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) • Experience with student information or examination management systems

Special skills required

• High attention to detail and accuracy in record-keeping. • Ability to maintain confidentiality of examination documents and data.

Personal attributes

• Leadership-Oriented – Capable of guiding and inspiring a team with strategic direction. • Integrity and Ethics – Maintains confidentiality and upholds academic honesty. • Detail-Oriented – Ensures accuracy and thoroughness in all examination processes. • Decisive and Accountable – Makes informed decisions and takes ownership of outcomes. • Analytical Thinker – Applies logic and critical thinking to resolve complex issues. • Calm Under Pressure – Maintains composure and control in high-stakes situations. • Professional Demeanor – Demonstrates tact, diplomacy, and respect in all interactions. • Strong Communication Skills – Clearly articulates policies and procedures to various stakeholders. • Collaborative – Works effectively with internal departments and external bodies. • Adaptable – Responds flexibly to changes in policy, technology, or academic requirements

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