About this role
SUMMARY OF DUTIES To be responsible for all Outpatients and Inpatients collection
MAIN DUTIES/RESPONSIBILITIES
• To receive payment made by self-paying patients – Paymode : Cash, Credit Card and Cheque • To refund money to patient – if any • To reconcile the total collection : cash, credit card and cheque with the total close till listing on shift basis • To print receipt listing transaction when till closed • To sign on the envelope with witness before put into the Safe • To perform any other relevant duties as and when required by superior
• To have good communication skill with patients
• Ensure to actively participate in all 5S activities
• Ensure compliance to patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008)
• Ensure the policies on Patient’s and Family’s Right are addressed at all times
• Participate actively in any other new service that is introduced by the department.
• Ensure all policies and procedures of Integrated Management System (IMS) and/or hospital accreditation are adhered to and records maintained, if and when these programs are implemented.
QUALIFICATIONS REQUIRED SPM
EXPERIENCE REQUIRED MINIMUM: 1 year experience