About this role
Job summary
Were looking for an experienced Quality and Risk Manager to join our Governance team based at The Harborne Hospital.
As the Quality and Risk Manager, you will lead on the implementation and delivery of a range of governance activities with a particular focus on risk, incidents and complaint investigations, whilst supporting The Harborne Hospital to meet the regulatory requirements of external standards and inspections.
The ideal candidate will be a specialist resource, using knowledge and experience of governance, with a particular focus on incident, complaint and risk management. This will include managing and coordinating investigations and learning responses of all incidents, which involves liaising with Heads of Department and the Senior Leadership Team.
Excellent communication and a proven ability to implement change, or new systems, are essential for the role. The ideal candidate will be dynamic, with excellent verbal and written communication skills and be experienced in clinical governance.
Main duties of the job
Responsibility for overseeing and implementing the incident management processes and applying the principles of PSIRF. This includes monitoring action plans and quality improvement work
To create and present reports to relevant Hospital committees, including trend analysis and advice for key stakeholders
Implementation and monitoring of the facility-wide Audit Programme including working with Heads of Department (HoD) to develop robust action plans that provide improvements to care and service delivered
Work with the HCA UK Corporate Clinical Services Department and local Heads of Departments (HoD) to ensure a standardised approach to CQC inspection compliance is maintained
Act as the Policy Controller and direct the policy reviewer where needed.
Responsibility for overseeing and implementing the risk management processes, including regular reviews of the departmental and facility risk register
About us
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the worlds leading healthcare providers. In the UK, were one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Job description Job responsibilities
Knowledge of developing and embedding governance frameworks
Knowledge of CQC inspection and other healthcare accreditations frameworks
Previous experience and knowledge of governance, incident & risk management and quality improvement
Good IT skills including Excel, Word, Microsoft Office
Excellent communication skills, both verbal & written, including good presentation skills
Person Specification
Experience Essential
Knowledge of developing and embedding governance frameworks Knowledge of CQC inspection and other healthcare accreditations frameworks Previous experience and knowledge of governance, incident & risk management and quality improvement Good IT skills including Excel, Word, Microsoft Office Excellent communication skills, both verbal & written, including good presentation skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HCA Healthcare UK
Address Harborne Hospital
Mindelsohn Way
Birmingham
B15 2TQ
United Kingdom
Employer's website https://www.hcahealthcare.co.uk/ (Opens in a new tab)